We performed a comparison between Sophos Mobile and Trend Micro Mobile Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM)."It's normally able to meet 100% expectations of our customers."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"It is a helpful tool to manage BYOD policies."
"In terms of technical support, you will get an immediate response."
"The mobile application management, MAM, is the most useful aspect of the solution."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"Autopilot is the most valuable feature."
"The solution provides us with data protection."
"They always add more features to this product."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The utmost importance lies in mobile security and its performance."
"The initial setup process is straightforward and fast."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution is quite user-friendly."
"Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East."
"It will reduce the vulnerability level for safe browsing."
"Parental control"
"Their ransomware protection is useful."
"This solution is able to protect the data, files, and folders that have been hijack or encrypted."
"Setting up the product is not too difficult."
"The Android protection, it’s faster."
"The solution offers a lot of custom features."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Intune has limited integration with non-Microsoft solutions."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Technical support is not that great."
"There can be delays in the deployment of new policies."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The product does not work well in iOS."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"For Sophos Mobile, it is difficult to get good support."
"The setup should be made easier."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"There is always room for improvement in security."
"Contact Backup."
"Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful."
"The iOS protection: This is because Apple will “close” your smartphone."
"When the agent upgrades itself, it loses some settings and they need to be re-enabled manually."
"This solution is weak and cannot detect the latest ransomware."
"There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow."
"Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates."
Sophos Mobile doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 13 reviews while Trend Micro Mobile Security is ranked 6th in Mobile Data Protection with 8 reviews. Sophos Mobile is rated 7.6, while Trend Micro Mobile Security is rated 7.8. The top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". On the other hand, the top reviewer of Trend Micro Mobile Security writes "This solution provides excellent support and ransomware protection". Sophos Mobile is most compared with Jamf Pro, ManageEngine Endpoint Central, VMware Workspace ONE, Lookout and IBM MaaS360, whereas Trend Micro Mobile Security is most compared with Lookout.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
