We performed a comparison between Symantec Siteminder and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."It is very scalable. We have a very large customer base: 75 million customers."
"Ease of use is very good, for administrating it. It's very well known."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The single sign-on is the solution's most valuable feature"
"It is reliable."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"As our identity model continues to mature, probably the Federation is most valueable."
"It is easy to use."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It's a good tool. It's pretty straightforward."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It offers more platform support, like Apple, Android, and Microsoft."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"Some of the new protocols, like OAuth 2.0, could be improved."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The technical support could be better."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"In the next release, I would like the ability to work offline with remote access."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Geofencing needs improvement."
Symantec Siteminder is ranked 12th in Access Management with 69 reviews while Symantec VIP Access Manager is ranked 13th in Access Management with 15 reviews. Symantec Siteminder is rated 8.0, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and PingID, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and RSA SecurID.
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