We performed a comparison between Trend Micro Smart Protection and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The most useful feature is endpoint security."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The solution integrates well with other Trend Micro products."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The solution has multiple modules within a single agent deployment."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"We do get notifications, which are helpful."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The solution really focused on giving more security than an antivirus."
"Personally, I find the Game Mode of the Firewall very useful."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"This antivirus is regularly updated, and the updates can be scheduled."
"It is quick and easy to configure."
"The phone access scan stands out as the most valuable feature for me."
"We find the solution to be a bit expensive."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"ZTNA can improve latency."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The support needs improvement."
"The dashboard isn't easy to access and manage."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"It does not provide insights into what is being done."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"I cannot recall noticing any missing features."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"The support is not always so effective."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They need to update and improve the features available for Mac."
Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Trend Micro Smart Protection is rated 8.0, while ZoneAlarm is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security.
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