it_user272106 - PeerSpot reviewer
Graduate Assistant with 1,001-5,000 employees
Real User
It helped us realize our goal of maintaining a distinct (golden) record for better decision making and reporting, but we used to face some Java application problems using it.

What is most valuable?

It allows you to build your own rules to identify the golden records as part of master data management.

How has it helped my organization?

It helped my client, a technology company, to identify a unique customer and remove the redundant customer information. For example, a customer might be linked with a product to the organization directly, indirectly or as a retailer. Informatica MDM helped us realize our goal of maintaining a distinct (golden) record in our database for better decision making and reporting purposes.

For how long have I used the solution?

I've been using it for 15 months.

What do I think about the stability of the solution?

In general, it is good. We used to face some Java application problems, approximately two issues a month.

Buyer's Guide
Informatica MDM
May 2024
Learn what your peers think about Informatica MDM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,924 professionals have used our research since 2012.

What do I think about the scalability of the solution?

As the data keeps growing, we have to clear temporary storage space. Otherwise, we encountered issues in starting the batch jobs.

How are customer service and support?

Customer Service:

3.5/5.

Technical Support:

3.5/5.

What about the implementation team?

I worked as a vendor for one of my clients. As I heard recently, the contract is still on, so I think we are doing pretty well.

What other advice do I have?

I used this product almost 18 months ago. Informatica is one of the renowned names in Enterprise Information Management and there has been some changes for their MDM product. I would suggest you check their recent upgrades and take an informed decision.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user912336 - PeerSpot reviewer
Master Data Analyst at a healthcare company with 10,001+ employees
Real User
We can see all our information on a single screen. However, we can't sell the product without an additional layer.
Pros and Cons
  • "We can see all our information on a single screen."
  • "We cannot sell the product directly with an additional layer."

What is our primary use case?

We are using the product data for building maintenance and item creation, then putting all the structures in for our new e-Catalog launch. It has been performing well.

How has it helped my organization?

  • Its key capability is in data maintenance.
  • We can maintain all the organizational data in a single software. 
  • It is nice to learn. 
  • We can see all our information on a single screen.

What is most valuable?

It is good for centralized data.

What needs improvement?

We cannot sell the product directly with an additional layer.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It would be more stable if we could merge all the products into a single software.

How is customer service and technical support?

I haven't used the technical support.

How was the initial setup?

I wasn't involved in the initial setup.

What other advice do I have?

We were looking to market this solution, which is how we ended up using it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Informatica MDM
May 2024
Learn what your peers think about Informatica MDM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,924 professionals have used our research since 2012.
PeerSpot user
Assistant Consultant at a tech services company with 1,001-5,000 employees
Consultant
​The tool manually checks on applying business rules and helps to implement them
Pros and Cons
  • "Address Doctor gives an accurate combination of information provided with a level of returned threshold value."
  • "​The tool manually checks on applying business rules and helps to implement them."
  • "Needs to implement the new workflow with simple steps and a quick visualization with a 360 view of the data."

What is our primary use case?

To cleanse and create standardization third-party data by implementing business rules and Address Doctor.

How has it helped my organization?

  • Manually checks on applying business rules, 
  • The tool helps to implement business rules.
  • It helps to get quick results as well.

What is most valuable?

Address Doctor. This is the best feature to gives an accurate combination of the information provided with a level of returned threshold value.

What needs improvement?

To implement the new workflow with simple steps and a quick visualization with a 360 view of the data.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Monirul Islam - PeerSpot reviewer
Monirul IslamAssociate at a tech services company with 10,001+ employees
Real User

It has the capability to integrate other data cleansing suites such as Trillium, which need to be configured in landing to staging mappings or we can use Platform staging.

it_user5943 - PeerSpot reviewer
Architect at a insurance company with 1,001-5,000 employees
Vendor
Excellent MDM in my opinion. Needs better workflows for our business users.

Valuable Features:

- Seamless integration of MDM, data quality and data integration modules - Repository of data models from other customers - very useful! - Support for multiple domains including product and location data - Flexible architecture supports registry, consolidation, coexistence, and transaction styles. We use the coexistence style. - Management of party data - Performance is good, even as our database has grown in size over the past year

Room for Improvement:

- When we compared Informatica to SAP, we realized that we lose the ability to integrate easily with our SAP business applications - Needs more preconfigured business rules and services - Weak in data stewardship. The UI in particular needs improvement. - Reporting can be improved.

Other Advice:

Facebook integration looks interesting, but we haven't taken advantage of it. Informatica is a very innovative company in my opinion.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user68496 - PeerSpot reviewer
it_user68496Architect at a consultancy with 501-1,000 employees
Consultant

Regarding SAP integration- Depends on your scale, existing infrastructure, SLAs, etc. - it's always a minefield. In abstract terms, the products themselves will integrate without major issues. My personal biggest gripe with Informatica is their pricing model, it is outrageous for large data volumes, everything is good until one looks at the price tag.

Buyer's Guide
Download our free Informatica MDM Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Informatica MDM Report and get advice and tips from experienced pros sharing their opinions.