The solution offers almost every feature that customers need in one solution. For example, spam filtering, antivirus, et cetera.
There are almost zero false positives. One of my biggest customers said that after they had used the solution for almost one year or one and a half years, we didn't release any email regarding any false positive feedback. Other products, most of the time create false post followups or blocks some emails that shouldn't be blocked, et cetera. Here, there are almost zero false post rates.
There is a marketing engine on the product coming from FireEye. It's a completely in-house solution on the vendor side. That's why hackers or attackers can't resolve or can't understand the sandbox as easily as other sandbox solutions. It has very advanced features for catching malware, advanced attacks, ATPs, et cetera. It can also be very helpful for the customers.
The initial setup is simple.
I've been using the solution for three years. I'm using it almost every day.
The solution is extremely stable. There are almost zero stability problems on the product side. I'd rate it five out of five.
The product is scaling for the inbox and I'm working with more than 1000 inboxes or less than 100 inboxes on the field on the customer side, depending on the client. I didn't see any problem with scaling. It's just licensing. On the technical side, we don't do anything for scaling the product.
I am the technical support point of contact.
The initial setup is actually easy. I'm usually working also on the on-prem sites for email solutions, however, on the cloud side, you are just setting the solution within the cloud provider of the local email server and that's it. You are just forwarding to DNS to the FireEye cloud and everything is good after that.
I'd rate the solution five out of five in terms of the installation. It's the easiest product to install from the email side.
I don't have any information about the cost - that's the sales team. That said, it's my understanding that the company has competitive pricing options against other vendors. It was not very expensive.
We are reseller partners.
You can't install the software to do a private cloud. It's a public cloud solution.
I'd rate the product eight out of ten.