Trend Micro Deep Security Reviews

We use the solution for Windows Server on Linux distribution. We have several environments. We use the tool to secure on-premise servers.

I like the anti-malware features. We use it only for the on-premise environment. The tool helps with server protection. The implementation is easy. It provides high security. We have a hundred workloads. It is a good tool. It is easy to use. It has a good dashboard and great features.

The workloads must be better.

I have been using the solution for three years.

The tool has high stability.

The tool’s scalability is good. We can easily scale it. Our clients are small businesses.

The support is good.

Positive

The initial setup was easy. I rate the ease of setup a ten out of ten. The deployment took three days.

I will recommend the product to others. Overall, I rate the solution a ten out of ten.

Deep Security's most valuable features are antivirus and host intrusion detection.

Deep Security's biggest shortcoming is its reporting.

I've been using Deep Security for about two or three years.

Deep Security is pretty solid. 

Deployment took a week or two because we didn't know what we were doing. But once we got it up, it's not like I had to install it multiple times. But if I did, it wouldn't be that bad. Deep Security is pretty low maintenance. It patches itself then downloads all the new buyer signatures, the common vulnerabilities, and everything like that. So it pretty much takes care of itself. However, when we're patching everything else, it could knock one of the agents offline. So we have to deal with that aspect a little bit.

I'm not sure about the exact price, but it's reasonable and competitive. Compared to its competitors, you get a lot of bang for your buck. This was the way to go. There aren't any hidden costs. Everything was straight-up. However, it has a built-in malware detector that sends you alerts, but you need someone to monitor and respond to that. You need an incident response team, and Trend Micro Has a service for that called XDR. So if you want that monitoring service, you have to pay extra.

I would rate Trend Micro Deep Security nine out of 10. It met all our requirements, and Trend Micro provided us with a lot of help getting it set up. I would almost give it a 10, to be honest, but there is some room for improvement with the reporting. For someone implementing Deep Security, I would advise them to pay attention to their kernel numbers. But then again, if we were using Red Hat Linux, Deep Security would be so seamless. Sometimes the kernel versions get out of sync, but as long as you stick to the standards, it's seamless. Once you deviate, the mileage may vary.

As a security competency company, we play a lot on this product. For us, it's one of the best for data center solutions. Deep Security is something that is a classic antivirus. However, it uses two-function device control. Everything is inside. We have virtual patching capabilities, which are very interesting in Deep Security. Virtual patching is just a host IPS solution which, if there is a delay in installing the patch, the patch is available by the editor.

It's a good product overall.

There is not a lot of bugs like you have in other antivirus solutions. It's quite stable. 

The initial setup is pretty easy.

The solution is scalable. 

The solution is quite secure. 

The main drawback is that it's complicated. With Trend Micro solutions, everything is complicated. Deep Security has its own management console, and every product in Trend Micro has its own management console. Everything is siloed. Now, they are trying now to connect everything inside the main control management or reporting console, however, it's still not a central management console. It makes for a lot of work when applying policies and security solutions.

The product isn't very user-friendly.

It's a bit old-fashioned in its design and approach.

While, for example, McAfee might have a new version every two months, Trend Micro might not release a new version for two years. While it's very stable, it could be a bit too long in-between versions.

It would be ideal if the solution communicated better with other security solutions from other brands. This is an issue. They need to open up their API or give access, or exchange information with other security products so that everything can communicate together, learn from each other, and block malicious threats better.

We've been using the solution for a long time. It's been three or four years or so.

The stability is very good. There aren't a lot of bugs or glitches. In comparison, for example, Sophos has some bugs and McAfee has a lot of bugs. When they give you a new version, you know that you have to wait for the service pack, to be sure that it will be up and running in production.

This product doesn't crash or freeze. It's reliable. 

The thing users need to understand about the solution is that Deep Security is not by default meant to manage 100,000 PCs. It's for data centers, and it's for less than 300 servers at the same time. That said, even a big company doesn't have a lot of servers available. In terms of scalability, we don't find a limit for the moment based on the customer base we have.

You can also scale via the cloud. It's very flexible and you can deploy on command, on a virtual server in the cloud. 

We've dealt with technical support in the past. We only call them, from time to time, if we can't figure out the answer ourselves. While four or so years ago they weren't as fast, not we get a quick response. Over the past year, we've been quite pleased with the level of support.

We're familiar with older versions of McAfee. We are playing with Sophos for the UTM, the NG Firewall, and for the antivirus, Sophos Intercept X. I've also worked with Kaspersky.

Which is best depends on the client. While Kaspersky, for example, is good for smaller clients, Trend Micro is better for medium to larger ones. However, the solution isn't something you just set and forget. You have to take details, verify, validate, and be aware that a small change will not produce too many logs on the threat detection.

The implementation process is not very complex. If the initial setup is just replacing a competitor antivirus with Trend Micro, it's very easy. The only thing you have to be sure of is that you are setting up the right functionality. Trend Micro Deep Security, has a lot of functions. If you want a classic antivirus, there are very few functions to set up. However, if you want a specific functionality, there may be more steps. There will be more fine-tuning that is required to make sure you are well-protected.

When you have start Deep Security on something that was not equipped with an antivirus, or equipped with, let's say, Bitdefender or Windows Defender, you have very few protections. If you don't take care of covering all these safety functions, you'll be vulnerable. That said, you need to be careful of which functions you activate. You need to make sure it makes sense in terms of the rest of your setup.

It's been one of the four main antivirus solutions, deployed in an industrial way. We've been quite happy with it. You can deploy it on-premises or the cloud, and it's possible to use it with Windows and Linux.

I'd rate the solution at a nine out of ten. We've been very happy with it and found it to be quite secure. 

Of course, next-generation solutions such as Crowd Strike or Carbon Black are game-changing. 

We use it for security, specifically for old servers still in the company. It is doing its job.

I have heard of a lot of threats coming from Europe, but they have never touched our company.

The reports are very extensive. They give us information about things that we are not expecting, such as number of threats that failed due to compromised servers.

It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides.

The working interface and the reports for non-technical people could use improvement. They are a bit scary.

It is very stable. We are not putting too much stress on it since we are scaling down.

We have not had any problems with scalability. We have very few servers for it to protect. Instead of scaling out, we are shrinking the number of servers (scaling down).

We hired a third-party to do the AWS integration and configuration. The reseller appointed them, and everything was done for us.

On an AWS defined scope, it will cheaper than buying the on-premise service. We did a trial for the on-premise version, but we decided to go with the AWS version. We are downsizing our server room, and it didn't make sense to put more machines in there, as we already have workloads in Indianapolis. 

We already use Trend Micro for their endpoint protection. Therefore, we selected them for their server product because we liked their endpoint protection product. The process took a week to ten days. 

I would recommend it. I have been satisfied, as it is a good product.

We use Trend Micro Deep Security to protect our network, endpoint, email, servers, etc.

The product has robust security features. They release timely updates and have efficient prediction features for threat detection.

It is a stable platform.

We have 5000 Trend Micro Deep Security users. It is a scalable platform.

The technical support services are good.

The initial setup process is straightforward. It requires two to three executives for implementation and takes five minutes to complete.

The end users can implement the product themselves.

We purchased Trend Micro Deep Security's yearly license. It is expensive but reasonable compared to other products by Trend Micro.

I recommend Trend Micro Deep Security to others and rate it a nine out of ten.

We use the solution for server security. 

The tool provides information on server activities and hosts. 

The tool should integrate SIM functionality. It should also improve customer support. 

I have been working with the tool for a year. 

I would rate the product's stability a nine out of ten. 

I would rate the tool's scalability an eight out of ten. My company has around 40 users for the solution. 

You need to wait to get through the support. The product's support is mostly by mail and not through calls. The support team would only agree to call if the issue is immediate.

Negative

I have used SAP product before. SAP solution is much better in terms of services. 

The tool's deployment is straightforward. 

The tool's pricing is quite high. 

I would rate the overall solution an eight out of ten. 

Our main use case of this product is for antivirus and virtual patching.

From a security perspective, signatures and that kind of thing are frequently updated and we have not come across any virus detection.

It would help if they would reduce the price. 

I've been using this solution for four years. 

Scalability is good. We currently have 8,000 users and are planning to increase in the future. 

The technical support is fine. 

Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

Along with patching, they also provide antivirus protection on the servers.

It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

We have been providing this solution for about two to three years.

It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

You do need certified engineers for it.

It is a very expensive solution. It would be nice if they lower its price.

Its license is based on the machines.

I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.