Just the overall effect of being more organized in our tasks.
Videographer at a religious institution with 51-200 employees
Takes some effort, but well worth it
What is most valuable?
What needs improvement?
It would be nice if it was a little more intuitive and user-friendly, with less of a learning curve.
For how long have I used the solution?
A few months.
How are customer service and support?
There are lots of great resources to read-up on how to make it work for you.
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Wrike
April 2024
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How was the initial setup?
It was a little difficult at the beginning. Naming tasks was causing issues. Lots of email that wasn't necessary.
What other advice do I have?
This is a great product if you take the time to learn it and implement it in a way that makes sense for your business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Customer Support at a transportation company with 51-200 employees
Fast, simple and organised
Valuable Features:
Tagging and following of tasks
Room for Improvement:
I would like to see a way of implementing a project scope as currently it is just folders, tags and tasks.
Use of Solution:
1 year
Stability Issues:
Nope, no issues with stability.
Scalability Issues:
Nope, easy to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Wrike
April 2024
Learn what your peers think about Wrike. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,976 professionals have used our research since 2012.
Studio Manager with 51-200 employees
Excellent task/studio management software that enables us to run big or small projects with unlimited tasks/details.
What is most valuable?
- Ability to create as many projects/subfolders and tasks as necessary
- Dynamic Gantt-chart which allows you to set dependencies between projects and adjust on the fly
- Excellent support, 24-7
- Numerous reports which can be customised
How has it helped my organization?
By creating a custom dashboard with daily priorities employees stay motivated and efficient.
The ability to do accurate timekeeping has allowed us to see in what ways we are under-budgeting hours and not invoicing enough for particular tasks.
For how long have I used the solution?
3 years
What do I think about the stability of the solution?
Depends on internet speed/availability
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Excellent
Technical Support:Excellent
Which solution did I use previously and why did I switch?
Previous solutions did not offer solutions to cater for both large and numerous small scale projects.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Video Producer at a religious institution with 51-200 employees
We have a media team of about 15 all contributing different parts to a project. Wrike helps us keep track of it all.
Valuable Features:
Subtasks
Improvements to My Organization:
Large projects are much easier to manage and keep track of who is doing what portion and when.
Room for Improvement:
Interface takes a bit to get used to.
Use of Solution:
2 Years
Deployment Issues:
Buy-in for any implemented workflow change is difficult.
Stability Issues:
None
Scalability Issues:
Not so far
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director with 51-200 employees
Best PM system for managing distributed team
What is most valuable?
Time tracker, gmail and outlook plugins.
How has it helped my organization?
Cuts down on daily task organisation and communication.
What needs improvement?
Android App
For how long have I used the solution?
Since May 2014
How are customer service and technical support?
Best ever customer service.
Which solution did I use previously and why did I switch?
Used Trello. It was getting hard to organise and follow individual tasks and it was lacking integrated time tracking at the time.
How was the initial setup?
Straight forward after using PM systems for 10 years.
What about the implementation team?
In house
What was our ROI?
I measure ROI more in terms of time saved rather than money, so it is hard to measure but I am not giving it up any time soon.
What's my experience with pricing, setup cost, and licensing?
Just the monthly fee
Which other solutions did I evaluate?
Trello, My Intervals, Basecamp, Timecamp
What other advice do I have?
Best ever, the fee is high but the level of software is unprecedented and I can't see myself going to any other one.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
COO at a real estate/law firm with 1,001-5,000 employees
It has the ability to group tasks by project/folder/department without repetition. However, It needs to be improved to handle more complex projects.
What is most valuable?
The most valued features to us are the sleek design and the ability to group tasks by project/folder/department without repetition.
How has it helped my organization?
All communication is now logged and everyone is held accountable for timelines and decisions taken. We do not need to microfocus.
What needs improvement?
It needs to be improved to be able to handle more complex projects by introducing an MS Project, like a tabular interface, so adding many tasks becomes easier. Dependencies also need to made simpler in their creation.
For how long have I used the solution?
Four to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
Yes, due to issues elaborated in "areas of improvement" about complex projects.
How is customer service and technical support?
The technical support is very responsive, but they are unable to keep up with feature requests, even seemingly simple ones.
How was the initial setup?
It was straightforward.
What other advice do I have?
It is great for smaller projects, but cannot replace Project or Smartsheet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AGM at a manufacturing company with 1,001-5,000 employees
Support for re-occuring tasks is needed, but the availability of add-ons for Outlook and Chrome helpful.
What is most valuable?
- A simple and easy to use UI
- Task Creation, as tasks can be created very easily in Wrike & they are very easy to manage
- It's easy to tag people within the tasks
- It's availabile on all popular platforms like iOS & Android
- Add-ons are available for Outlook & Chrome are making the work easier
How has it helped my organization?
It has enhanced the productivity of the employees & now the projects are delivered on time.
What needs improvement?
There's always a room for improvement for any product, and they need to include support for re-occurring tasks.
For how long have I used the solution?
I've used it for six months.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
It's good.
Which solution did I use previously and why did I switch?
I previously used Intervals.
Which other solutions did I evaluate?
Wrike is the best project management tool I have used so far. We have tested various PM tools, and were using Intervals for the last 2 years but then I got to know about Wrike. The experience of using it was great.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Messaging Specialist at a recruiting/HR firm with 1,001-5,000 employees
We're able to save a lot of productive time because of the ease of task assignments. However, there are areas that Wrike could improve to make it a far better tool than it is now.
Valuable Features:
Wrike as a task management tool gives a lot of flexibility in creating, updating and managing tasks with such ease in comparison to other tools I have used.
Improvements to My Organization:
Wrike allows you to assign and share tasks with colleagues and updates posted into these generate notifications to all that are involved.
Ease of task assignment saves a lot of productive time.
Room for Improvement:
At the moment, I have no thoughts about this. However, there are areas that Wrike could improve to make it a far better tool than it is now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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