We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The technical support was intuitive and had good documentation."
"Bitrix24 is a user-friendly solution that is easy to use."
"Offers, a free version."
"The product is user-friendly."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The most valuable feature is the ability to have remote meetings with customers and colleagues."
"Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things."
"The product has improved communication in our organization."
"The solution is stable."
"The solution's most valuable features are robust security and communication within teams or channels."
"The tool's user interface is very good."
"I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."
"The most valuable features of Microsoft Teams are scheduling a meeting and integration with other Microsoft services like SharePoint and OneDrive."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Bitrix24’s interface needs to be improved."
"There are some bugs in the mobile system."
"The solution's open channel and contact center could be improved."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"I would like to see improvements with Bitrix24's marketing automation."
"Inability to call into meetings."
"It could be improved if it was easier to use and the interface was revamped."
"In future releases, short voice messages would be useful."
"The solution needs to have subtitles."
"Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning."
"The tool needs to improve its stability. There are issues when too many people use it at the same time."
"The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience."
"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Bitrix24 is rated 7.4, while Microsoft Teams is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and Notion, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and HCL Connections. See our Bitrix24 vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
