We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows me to keep track of the projects, residual location, it gives me the ease of getting status reports out, and checking risks and issues."
"We have a centralized view that we can have in our delivery and business organizations."
"Broadcom Clarity PPM's most valuable feature is the plenty of modules, such as portfolio, project, resource, and time."
"Having information all together in one single source."
"Clarity PPM's strongest features are project and resource management."
"The most valuable feature is the portfolio functionality because we have the ability to work with different scenarios and many kinds of financial management. We can integrate with ERP, and with other solutions from third-party vendors. The financial model in Broadcom Clarity PPM, it's the most valuable aspect."
"It makes the whole lifecycle of project management a lot easier than using the legacy systems, which we are retiring every few months because of PPM."
"For a very long time, Broadcom Clarity had not developed the old interface that Broadcom no and we were not able to see any new features on the system because of the older UEX. We switched to the new UX at the end of March and it needs some time for the user to react to the new features. But if overall main features are being talked about, the financial part of Clarity is really appreciated."
"The performance is good."
"The interface is extremely user-friendly."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"You don't need a lot of plugins."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"I think user-friendliness is the key. Right now it's really clunky. We're also looking to upgrade, but an upgrade is not going to fix everything. The new UX is good, but there are still a lot of limitations. Once they work through those kinks and get those limitations removed, we'll be able to upgrade."
"Financials are okay, but there's a lot of room for improvement in financials.Financial plans, if those could be made so that you're not always grouping your financial data by predefined attributes, that would be helpful for us."
"The Work Breakdown Structure in the Tasks: I should be able to drag and drop to a level three instead of just stuck at level two."
"As far as a tool that communicates with resources, with individuals - what they're supposed to do next or what action items came out of what meeting - it's not really used that way. Probably I could envision a way that it would be used that way. Until it's as easy as sending an email, it probably won't be utilized by the resources in that manner."
"The solution could improve the way the workflow is developed. I think they could be more dynamic because they are in a way static. They're very powerful, but they don't have any interaction with end-users."
"One of the things that have always been a bit painful is the integration with reporting utilities. The current integration is with Jaspersoft, and there are a number of difficulties with that. If you're using out-of-the-box fields and everything, it is a bit slow and clunky. It has a drag-and-drop interface for the users. On the backend side, there is a report designer. They haven't given or allowed me any training on it yet. So, it has been a bit limited in its features. On one of the earlier report utilities, they had one called Actuate, which had VBA as its base programming language, and you could do quite dynamic things behind the scenes, whereas the Jaspersoft interface seems rather locked. So, you're limited in your options. Being a programmer, you like to have room to be able to invent and create rather than just being limited to a few selection boxes."
"CA Communities need a lot of improvement."
"When we upgraded to 15.1, we had some challenges around Jaspersoft, and also some issues with supporting some of the complex process work flows that we had designed internally, that were affected by some changes in the process engine."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The cost could be improved. The solution is quite pricey."
"The price is too high."
"The product comes with little options out of the box."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"It could be more user-friendly."
"Dashboard interface is limited functionally and not very user friendly"
"The interface isn't user-friendly."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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