We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like being able to manage the capacity in terms of the resources. I also like being able to share documents and information between teams. It's the best solution for collaboration."
"Microsoft Project Server is a scalable solution."
"We are able to know what we are doing, how much we have spent, how much time we've taken, and it tells us how much money is left for the project. It also tells us whether we are below or above our expenditures, whether we are below or above our budget."
"We use the tool in our IT-related projects. All IT efforts are managed using the Microsoft Project Server. Every week, we have a project status meeting where we demonstrate the project's status using the tool. We track tasks and progress, assign owners, and monitor milestones and all project-related work using it."
"It is a scalable solution. We have been able to manage larger scale projects easily using this solution."
"The solution is stable."
"It's fine to navigate for a layperson."
"Resource allocation is the most valuable feature of Microsoft Project Server."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The program is stable."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The solution is scalable."
"The product is quite convenient and user-friendly."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"When a lot of users logged onto the site, it took a big toll on the service. Therefore, there is a scalability issue."
"The user interface looks quite old and needs to be improved."
"Microsoft is going to integrate the Co-Pilot features into Microsoft Project. The AI feature is an additional feature. It can look at the plan and identify risks early on from any part of your project."
"The solution's synchronization with Jira Projects should be improved."
"In terms of tech support, it took a long time for them to resolve a ticket."
"There are certain shortcomings in the documentation part where improvements are required."
"It has to be more user-friendly. For instance, there should be some assistance, like when you go to certain sites, people pop up and say, "Can we help you? What are you looking for?" It's not interactive enough."
"The check-in, check-out feature makes Microsoft Project Server pretty slow or cumbersome to use."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The user interface could be more modern."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"I would like to see some artificial intelligence incorporated into the management functions."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The product comes with little options out of the box."
"The price is too high."
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Microsoft Project Server is ranked 5th in Project Portfolio Management with 56 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Microsoft Project Server is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Project Server is most compared with Microsoft Project, Planisware, Oracle Primavera Portfolio Management, JIRA Portfolio and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Smartsheet and Broadcom Clarity . See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.
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