We performed a comparison between Devolutions Remote Desktop Manager and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Initial setup was very straightforward."
"Documentation per entry, good for device configs or important/special instructions."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"The solution now includes a multi-screen feature which is great."
"The product saves time."
"The most valuable feature is the remote application access."
"Good screen draw feature and ability to use two monitors."
"Installing Microsoft Desktop Services is straightforward."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"Microsoft is very reasonable in its approach to cost."
"The most valuable feature is performance."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The filing system of connections is a little clunky, but is completely functional."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Security roles could be improved, especially by enabling renaming of a role."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."
"The price is too high."
"The training profiles could be better."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"Sometimes difficult to set up without the requirement for login credentials each time."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Devolutions Remote Desktop Manager is most compared with TeamViewer, BeyondTrust Remote Support and VNC Connect, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Splashtop Remote Support. See our Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services report.
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