We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool shares computer resources perfectly."
"It's pretty stable."
"I've had good experiences with Microsoft customer support."
"The solution now includes a multi-screen feature which is great."
"The solution performs well and is easy to use."
"You can scale the product."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The solution is very fast."
"Updates sometimes impact the application and we have system crashes."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"The solution should have better security."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"The pricing could be better."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
"Splashtop Remote Support needs to improve customization."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, Parsec and ConnectWise ScreenConnect. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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