We performed a comparison between Splashtop Remote Support and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very fast."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"It's a user-friendly product."
"TeamViewer is stable."
"This is a unique solution that is very easy to install."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"This solution is straightforward to use."
"It is easy to use and has a pretty good UI."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The most valuable feature of TeamViewer is user-friendliness."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
"I would like to see TeamViewer support multiple platforms."
"The file transfer functionality crashes sometimes."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"The performance could always be better."
"The product can sometimes crash."
"It becomes complicated to switch from one monitor to another for different windows."
"I'm not sure if they provide good quality audio alongside screensharing."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Splashtop Remote Support is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, Parsec, LogMeIn Rescue and Dameware Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Splashtop Remote Support vs. TeamViewer report.
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