We performed a comparison between Alfresco and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"I like the ease of use, sections, and calendar."
"Document repository."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Gves us the ability to create an end-to-end [document] transaction."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform."
"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can."
"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Metadata, auto class, disposition log, and legal hold."
"I would like them to consider document capture functionality."
"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."
"The product is expensive."
"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."
"If there was more AI capability, into Watson, that would be a benefit."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"I would like to see Azure AD added."
"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."
Alfresco is ranked 9th in Enterprise Content Management while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Alfresco is rated 8.0, while IBM FileNet is rated 8.2. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, OpenText Extended ECM and Nuxeo, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Box. See our Alfresco vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
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