We performed a comparison between IBM FileNet and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."
"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."
"The most valuable feature is access control."
"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."
"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."
"It has a straightforward approach to the install."
"I have found that it scales well."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"The solution is easy to use."
"Our staff found it simpler, as they did not have to work within a classification system."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"It allows for simultaneous users to be on it."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"SharePoint is easy to collaborate with."
"No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"This solution could be improved with the ability to present the file system from FileNet."
"Simplifying both training and maintenance would be an improvement."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"The FileNet API seems like it is very difficult and not transparent."
"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep."
"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."
"More hints and make it more user-customizable."
"Workflow is something that can become more intelligent."
"SharePoint’s scalability could be improved."
"No good process to import emails from several users into a single comprehensive SP repository."
"When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"The initial setup is complex and has room for improvement."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". IBM FileNet is most compared with OpenText Documentum, OpenText Extended ECM, IBM ECM, Alfresco and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and OpenText Extended ECM. See our IBM FileNet vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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