We performed a comparison between Alfresco and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"I like the ease of use, sections, and calendar."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Document repository."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"An advantage is integration with your IP directory."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"Metadata, auto class, disposition log, and legal hold."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I would like them to consider document capture functionality."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"Due to very limited use in the industry, vendor and contract support are hard to find."
Alfresco is ranked 9th in Enterprise Content Management while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Alfresco is rated 8.0, while OpenText Content Manager is rated 7.6. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Alfresco is most compared with SharePoint, Hyland OnBase, IBM FileNet, OpenText Documentum and OpenText Extended ECM, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum and IBM FileNet. See our Alfresco vs. OpenText Content Manager report.
See our list of best Enterprise Content Management vendors and best Document Management Software vendors.
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