We performed a comparison between OpenText Content Manager and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product can be integrated with different solutions."
"I did not face issues with the product's scalability...The solution's technical support is good."
"An advantage is integration with your IP directory."
"It has a robust search but has often been difficult for people to learn."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum has improved availability and performance in our organization."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"We like Documentum for its capacity and reliability."
"The stability of the solution is an area of concern where improvements can be made."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"OpenText Documentum's user interface could be improved a little bit."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The biggest issue for us is the price of the product."
"I would like to see performance improvements, especially regarding slow response times."
"The vertical application could be improved."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. OpenText Content Manager is rated 7.6, while OpenText Documentum is rated 7.8. The top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Microsoft Purview Records Management and Box, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Hyland OnBase and Box. See our OpenText Content Manager vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
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