We performed a comparison between Automation Anywhere (AA) and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pulling data from web pages using Object Cloning has been an absolute delight."
"Automation Anywhere's most valuable feature is its seamless integration into procurement software, allowing for the automation of purchase orders, billing, employee travel details, and other tasks."
"Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly."
"The immediate impact is administrative tasks which were traditionally done manually are now being done by robots. This reduces the workload for people."
"Automation Anywhere and even previous versions, which I've worked on, have good core functionality. The core functionality of being able to automate and build a solution that is local and low code is one of the key differentiators that's allowed us to find success."
"It has the ability to tag different components within the automation. We built it to track the ROI and stability of the product."
"Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility."
"The most valuable features for us are the Image Recognition and Object Cloning. We used this feature to automate our web-based tasks with repetitive actions or complex conditions. These features are very easy to use and do not require you to have deep knowledge in programming to understand since it has a drop and drag feature used to control it."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"The solution automates manual data entry."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"The installation of the solution is very simple."
"It is the best solution for scanning purposes."
"If the option were available to use the old generic-style variable type, it would be helpful."
"An additional feature we would like to see is the inclusion of a particular kind of scripting in the development environment itself."
"Automation Anywhere changed OCR features in A2019. My suggestion is to improve the OCR command scope and usability. We use OCR for PDF data extraction as we use in V. 11.x product."
"Automation Anywhere could add more tools to track the processes and ROI, so we can get a better understanding of the cost savings and compliance. We heavily track those metrics and make them available to the leadership for review."
"They need to make the AA stable across all browsers and I hope to see it fixed in the next version."
"The process discovery side needs improvement."
"If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue."
"I would like to see more complex use cases coming out for our industry."
"I give the scalability of the solution a six out of ten."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"It can take some time to implement."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"The solution's scalability needs improvement."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 492 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. Automation Anywhere (AA) is rated 8.4, while IBM Datacap is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Tricentis Tosca and IBM Robotic Process Automation (RPA), whereas IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture. See our Automation Anywhere (AA) vs. IBM Datacap report.
See our list of best Robotic Process Automation (RPA) vendors.
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