We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The workflow system is very intuitive."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"The inbuilt RE Framework makes development easier and fast."
"We have a sizable infrastructure, so it is necessary to have Orchestrator deploy all of the robots in all of our servers. It is not possible to work only with one computer. Therefore, that is an essential feature for me."
"The most valuable feature is its time savings."
"With this solution, it has a more hands on GUI-based feature."
"I feel comfortable with UiPath. The thing that I like most is that UiPath has a very large community and a large ecosystem. So, it is easy to connect with other applications or platforms."
"The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements."
"The automation Cloud Platform has definitely helped reduce the time it takes to create automation. It brings a lot of things together. It's easy to use for clients and customers. It makes it easy to bring different disciplines together, so I don't need to think about how to reuse my code, or how to explain to the customer, and I don't need to share the processes to be able to release, run, and monitor and to get reports on the results."
"Our stability is great. You rarely have any downtime, once you build it."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"It's difficult not knowing when alerts will arrive."
"I would like to see an enhanced auditing feature included."
"The way integration classes are created could be improved."
"The ease-of-use could be improved."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"What needs some improvement in UiPath is its Document Understanding functionality. It should be simplified because, right now, it's a little complicated to use, as you have to give it data or details, so in the future, I hope that could be improved."
"The graphics could always be improved."
"I've dealt with compatibility issues with Microsoft components."
"It took quite a bit of time to understand some of the document types. Some of the documents were already pre-built, but some of the documents were new, and it took us quite a bit of time to get it to train on those documents. If there was any variation, we had to re-train it. It took longer than expected."
"I would definitely appreciate efforts to be made to build useful tools that meet regulatory standards in different fields so that we can all get the most out of automation."
"UiPath needs to incorporate French and Portuguese language-based training. It is not easy for people without an IT background."
"There are certain areas that we need to see improvements: performance, efficiency, and complex environment."
"UiPath is not easy to work with, as a vendor, from a partner perspective. They are difficult to deal with."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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