We performed a comparison between BigFix and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The price is low and quite competitive with others."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"All the vendor patches are synchronized automatically."
"The patch management and the BigFix Inventory have been the most valuable features."
"BigFix is easy to use."
"This solution offers very good performance and it has great features."
"It is one of the best in terms of technicality."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"I am impressed with the tool's common dashboard feature. The solution is also easy to deploy and manage. Reporting is also easy with the software."
"The solution has very good usability."
"Sophos Intercept X is a complete endpoint solution."
"The most valuable feature is the behavioral, non-signature-based threat detection."
"The only minor concern is occasional interference with desired programs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"ZTNA can improve latency."
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I would like better support on the backend."
"We need a much better multi-tenant option."
"The solution’s pricing could be improved."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see SDK for Web UI included in the next release."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"In-place and OS upgrades can be improved."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"We would like to deploy across a variety of machines simultaneously through the network."
"The tool is not stable on Linux systems."
"The performance is very slow and should be faster."
"I would like the solution to have more functions and to be more user-friendly."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"I would like to see better support for virtual and desktop infrastructures."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. BigFix is rated 8.6, while Intercept X Endpoint is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Trend Micro Apex One. See our BigFix vs. Intercept X Endpoint report.
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