We performed a comparison between BigFix and Trellix Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"Impressive detection capabilities"
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"The product detects and blocks threats and is more proactive than firewalls."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"BigFix technical support is good."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Technical support is always available and very helpful."
"Tech support is responsive. They're good, the very best."
"Trellix Endpoint Security offers robust access protection, addressing major concerns in prevention. It provides both application control and user access control within its access protection features."
"It's easy to use."
"The solution is stable."
"We like the management of the ePO, and we like the management console."
"Anyone can use it, the protection is good, and they have all of the features."
"It's quite easy to install agents."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The support needs improvement."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We find the solution to be a bit expensive."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"They need better integration."
"I'm looking for them to make big web UI improvements."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"IBM has not focused on the Web Reports capabilities."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"Signatures to protect against new attacks."
"We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."
"McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"The product is not easy to use."
"The initial setup is complex. It is a very complex product. You must have experience with it."
"The solution needs to offer better local technical support."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Trellix Endpoint Security is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews. BigFix is rated 8.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete. See our BigFix vs. Trellix Endpoint Security report.
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