We performed a comparison between Bitrix24 and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use and very stable."
"The product is user-friendly."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It's a very easy-to-use product."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Collaboration and CRM are the most valuable features of Bitrix24."
"Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on."
"The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications."
"The dashboard and reports tracking and the setup updates quickly, I am very impressed with those features. Additionally, it is user-friendly."
"Jira has a useful user interface and overall is easy to understand and learn."
"The most valuable feature of Jira is the reporting feature, which allows us to track our team's tasks."
"Most of my work is keeping track of what's been going on and identifying what is blocking future work. What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them."
"The solution is stable and reliable."
"We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The stability could be improved."
"The solution’s performance could be made faster."
"I would like to see improvements with Bitrix24's marketing automation."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Bitrix24’s interface needs to be improved."
"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."
"The history with Jira is that it is a bit complex for many users."
"The integration could be better in Jira."
"I'm really new to Jira and I haven't used all of the features. However, it is quite difficult to use and manipulate. It was a little complicated for me and I don't know if it's difficult globally for others, but I had a difficult time understanding it at first. I used it for issues, epics, stories, tasks, and sub-tasks. For first-time users, Jira could be made better to help them understand."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."
Bitrix24 is ranked 12th in Project Management Software with 18 reviews while Jira is ranked 4th in Project Management Software with 266 reviews. Bitrix24 is rated 7.4, while Jira is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Bitrix24 is most compared with Zoho CRM, Asana, Odoo and Microsoft Dynamics CRM, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Bitrix24 vs. Jira report.
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