We performed a comparison between Bizagi and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Your team can work on it having basic training about databases and BPM modeling."
"It automates a completely manual, complicated process."
"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"The product enables the users to automate the processes and provides a good user experience."
"The product allowed users to connect with flow chart elements with ease."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The solution offers a free version of their product."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"The level of automation within the platform is great."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"The integration with other tools is pretty good."
"We have seen a big improvement in the experience that we want to create for our end users."
"It is a scalable and a stable platform."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The initial setup is very straightforward."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"From a developer's point of view, an improvement in the layout would make the UI better."
"The technical support is not fast enough and should be improved."
"The solution is a bit heavy on resources and has slowed down my computer."
"It works slowly on the cloud, sometimes."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"The product should be integrated with Power BI."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"This platform is used more by large companies because it is a little bit expensive."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The solution’s AI and NLP features could be improved."
"The UI is not intuitive."
"The basic reporting system is rather static."
"The solution is very expensive."
Bizagi is ranked 13th in Rapid Application Development Software with 78 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Bizagi is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and GitHub CoPilot. See our Bizagi vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.
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