We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support has been responsive when we have needed their assistance."
"The tool is very technically sound."
"The solution enables process creation and is object oriented."
"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"The most valuable feature is the design studio and its ease of use."
"A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
"You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"The most valuable feature is the ability to write custom code."
"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."
"It’s scalable."
"The ease of building automation and the development environment"
"There is no latency in the product."
"The solution is very complete. It's a good solution, for the kind of features that they offer."
"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
"It is more secure for complex implementations."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"I would like to see machine learning functionality integrated with the automation."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"I have found that community support is lacking for this solution compared to competitors."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"It would be useful if some of the information protocols came built within the app instead having to create them."
"They should work on the solution's pricing."
"Lacking advance features like CIO and optical character recognition"
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"Having more AI functionality would be an improvement."
"It takes a while to get up and running."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews. Blue Prism is rated 7.8, while Blue Prism Cloud is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with UiPath, Microsoft Power Automate, Robocorp, SAP Intelligent RPA and Datamatics TruBot. See our Blue Prism vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
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