We performed a comparison between Cisco Intersight and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco Intersight has valuable features for workflow automation and inventory administration."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"What I like most about Cisco Intersight is its manageability."
"Provides an overall view using a single portal."
"The product has good integration."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Intersight can validate our environment."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"I am impressed with the tool's ability to track information in an easy way."
"I like the tool's discovery feature."
"The most important features of ServiceNow IT Operations Management are the discovery service mapping and orchestration."
"It's a very complex solution."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"The solution needs some enhancement in order to build the cluster in two nodes."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"The usability must be better."
"The product could be easy to use."
"The product's setup should be easier."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"I would like more manual issues to have automated report-facing options."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"If you are new to using the solution, you will find the setup complex."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"Service mapping is pretty limited."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
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Cisco Intersight is ranked 14th in Cloud Management with 10 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 35 reviews. Cisco Intersight is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Cisco Intersight writes "Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, VMware Aria Automation and VMware Aria Operations, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Cisco Intersight vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors and best IT Infrastructure Monitoring vendors.
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