We performed a comparison between CloudBolt and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's biggest advantage is flexibility"
"The initial deployment was super easy."
"Hybrid cloud platform for VM and app deployment and management, with very good stability. It's customizable, easy to set up, and can be deployed within half an hour."
"I find the self-service features valuable."
"Role-based access control and application blueprinting."
"It is flexible. You can tune it, more or less, as you want."
"It is easy to use and simple to learn."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"The way this solution has helped us is that it improved our communication."
"I am impressed with the tool's ability to track information in an easy way."
"I like the solution mostly for CMDB discovery."
"It helps streamline management and processes."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"Could increase the number of integrations and add more out-of-the-box work flows."
"The management of SaaS must be improved."
"The area of integrating on-prem and cloud needs improvement."
"The solution is not easy to use. It's not intuitive enough to click anywhere in the solution and make it work."
"The scheduling feature of CloudBolt needs improvement because sometimes, it doesn't work."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"I advise others not to customize a lot while using the solution."
"The tool can be improved by including more detailed information to assist new users."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"I would like more manual issues to have automated report-facing options."
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CloudBolt is ranked 21st in Cloud Management with 8 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 35 reviews. CloudBolt is rated 8.4, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of CloudBolt writes "Should be made considerably easier to use, though it offers much flexibility". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". CloudBolt is most compared with Morpheus, IBM Turbonomic, VMware Aria Operations, VMware Aria Automation and BMC Helix Cloud Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our CloudBolt vs. ServiceNow IT Operations Management report.
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