We performed a comparison between Digital.ai Agility and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows my clients to have one central tool to manage their agile projects."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"You don't need a lot of plugins."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The program is stable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The PPM module is an excellent service."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"Improve how to create and track releases. Currently, I have to create child projects."
"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"Dashboard interface is limited functionally and not very user friendly"
"I would like to see some artificial intelligence incorporated into the management functions."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The configurations are fine, but the user interface could be improved."
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Digital.ai Agility is ranked 9th in Enterprise Agile Planning Tools with 5 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Digital.ai Agility is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Digital.ai Agility writes " A scalable, full-package solution with a tech support team that bends over backwards to help". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Digital.ai Agility is most compared with Jira, Jira Align, Rally Software, Microsoft Azure DevOps and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Digital.ai Agility vs. ServiceNow Strategic Portfolio Management report.
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