We performed a comparison between Microsoft Azure DevOps and ServiceNow IT Business Management based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Azure DevOps finishes slightly ahead of ServiceNow IT Business Management. Azure DevOps is easier to use and implement and integrates seamlessly with other Microsoft solutions. It provides excellent collaboration and the ability to monitor numerous activities all at once. Workflows are easy to learn and manage, saving time and money, which helps to keep teams productive and profitable.
"Microsoft Azure DevOps integrates well with other components, such as Synapse, which is a data warehouse tool of Azure. It is a framework platform for BI and integrated with other tools, such as Power BI."
"All of the features related to release management are very good."
"The features of Azure Repos that we find most impactful are those related to source control management within our DevOps code management processes."
"Azure Pipeline and Azure Release are most valuable. I use Azure DevOps through pipeline and release."
"Great project management feature and Git-based repository."
"This platform provides a large span of tools and technologies."
"Some of the valuable features are the interface and the workflows are easy to learn and to manage."
"This is an all-in-one, one-stop shop, nothing comes close."
"The interface is extremely user-friendly."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The product is quite convenient and user-friendly."
"The program is stable."
"The resource manager is useful."
"The PPM module is an excellent service."
"I would like to see new features added."
"The solution should have fewer updates."
"All of the tests of the applications are done on the mobile or web interface and it could be improved."
"I'd like to have something better for the test plan."
"Not all companies use the same methodology which could limit the use of this solution."
"There are certain features, and reporting that can only be used in PowerBI, but not directly in DevOps."
"Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool."
"They do very frequent releases, there's a complete change in UI kind of stuff. Sometimes it feels like they change it too often."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"Dashboard interface is limited functionally and not very user friendly"
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The product comes with little options out of the box."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
Microsoft Azure DevOps is ranked 1st in Enterprise Agile Planning Tools with 126 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Microsoft Azure DevOps is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Azure DevOps writes "Allows us to deploy code to production without releasing certain features immediately and agile project management capabilities offer resource-leveling". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Azure DevOps is most compared with GitLab, Jira, TFS, Rally Software and OpenText ALM / Quality Center, whereas ServiceNow Strategic Portfolio Management is most compared with Jira, Jira Align, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Microsoft Azure DevOps vs. ServiceNow Strategic Portfolio Management report.
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