We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my previous experience, the Portfolio and Structure feature in Jira is really valuable because it assists with forecasting for projects."
"The most valuable features of Jira Align are its product roadmap and reporting."
"I've had no issues with Align's stability."
"I like the way the UI functions."
"The tool enabled everyone to see the status of each environment."
"Jira is one of the most widely used tools in the market, and it has a vast amount of data already stored in it. Jira Align is crucial in orchestrating this data and providing valuable views and insights. However, it's essential for tools like Jira Align to offer configurable features. While complete customization might not always be feasible for enterprise-level tools, configurable features allow organizations to drive transformation accordingly."
"The tool helps us with better tracking across various departments. Jira Align is highly valuable for organizations due to its flexibility. With my experience as an administrator, I can attest that it can be tailored to meet the diverse needs of any organization. It helps to eliminate the mess created by Excel spreadsheets."
"The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The PPM module is an excellent service."
"Competitive in terms of research"
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"It's a very complete solution."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"You don't need a lot of plugins."
"There are fewer customization options in Jira Align due to how it was designed."
"Jira Align can improve the visibility of executive teams."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"It would be helpful if they had something for capacity planning that was simpler to understand."
"The solution’s stability could be improved."
"Lacks sufficient reporting capabilities."
"We have experienced errors with the internal server that occurs frequently."
"The synchronization between Jira and Jira Align takes too long."
"The user interface could be more modern."
"The configurations are fine, but the user interface could be improved."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The cost could be improved. The solution is quite pricey."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The solution needs a few things in terms of resource management."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 37 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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