We performed a comparison between GitLab and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."CI/CD and GitLab scanning are the most valuable features."
"The important feature is the entire process of versioning source code maintenance and easy deployment. It is a necessity for the CI/CD pipeline."
"We like that we can have an all-encompassing product and don't have to implement different solutions."
"The most valuable features of GitLab are ease of use and highly intuitive UI and performance."
"The initial setup of GitLab is pretty simple, with no complications."
"GitLab integrates well with other platforms."
"The scalability is good."
"The code merging capability is something that we use very frequently."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"Competitive in terms of research"
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"You don't need a lot of plugins."
"The interface is extremely user-friendly."
"We like the status report feature. It is something really valuable."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The tool should include a feature that helps to edit the code directly."
"We would like to generate document pages from the sources."
"We have only seen a couple of issues on Gitlab, which we use for building some of the applications."
"I don't really like the new Kubernetes integration because it is pretty focused on the on-premise environment, but we're in a hybrid environment."
"I'm new to GitLab, so I would appreciate more documentation about the code and commands."
"There was a problem with the build environment when we were looking at developing iOS applications. iOS build require Mac machines and there are no Mac machines provided by GitLab in their cloud. So to build for mobile iOS application, we needed to use our own Mac machine within our own infrastructure. If GitLab were to provide a feature such that an iOS application could also be built through GitLab directly, that would be great."
"We do face issues in our company when we run out of disk space."
"The solution does not have many built-in functions or variables so scripting is required."
"The product comes with little options out of the box."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The solution needs a few things in terms of resource management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The interface isn't user-friendly."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
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GitLab is ranked 2nd in Enterprise Agile Planning Tools with 70 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. GitLab is rated 8.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". GitLab is most compared with Microsoft Azure DevOps, Bamboo, SonarQube, AWS CodePipeline and Tekton, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align and Microsoft Project Server. See our GitLab vs. ServiceNow Strategic Portfolio Management report.
See our list of best Enterprise Agile Planning Tools vendors.
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