We performed a comparison between IBM Cloud Video and Zoom based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"The product's most valuable features are chat and video streaming."
"The biggest advantage with Zoom, compared to other similar products, is the simplicity."
"When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful."
"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."
"The product's initial setup phase was easy."
"The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings."
"The solution is stable and reliable."
"It's easy to use and at this point, it's certainly ubiquitous. It's everywhere."
"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"The chat functionality in Zoom could improve."
"There was a situation not long ago when there were some security fears. Some users had somebody else take control of their calls. They might have addressed these issues now, but the security needs to continue to be upgraded."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"Zoom could be improved by adding more third-party integrations. They should also work on their virtual backgrounds. I think these could be more professional and creative."
"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."
"I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously."
"Zoom could improve by having more tools."
"When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."
Earn 20 points
IBM Cloud Video is ranked 45th in Virtual Meetings while Zoom is ranked 1st in Virtual Meetings with 201 reviews. IBM Cloud Video is rated 8.0, while Zoom is rated 8.4. The top reviewer of IBM Cloud Video writes "Great user interface and easy to implement". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". IBM Cloud Video is most compared with , whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and Cisco Meeting Server.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
