We performed a comparison between IBM ECM and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The vertical scalability, as we can use it across some of our applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"OpenText Documentum has improved availability and performance in our organization."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It is quite good."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is that the documents are kept secure."
"I would like to see seamless application integration."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The user interface can be improved."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"It's difficult to manage and customize Documentum."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The vertical application could be improved."
"An area that needs to improve is how to reduce storage space on the AWS site."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. IBM ECM is rated 8.0, while OpenText Documentum is rated 7.8. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, Hyland OnBase and Alfresco, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet and Hyland OnBase. See our IBM ECM vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
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