We performed a comparison between Jacada Intelligent Agent Engagement and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The initial setup was fairly straightforward."
"The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create."
"The ability to automate processes allows the opportunity to allocate resources differently."
"The most valuable features are the unattended bots. Initially, we are going to be looking at a number of attended bots in a pilot phase for our HR internal operations personnel. We are going to come in and try to remove tasks from their daily lives, such as ten minute tasks brought down to five seconds, or we could just completely eliminate them, making them unattended."
"The time to value is excellent on this solution."
"The use of AI has freed up time and resources for other tasks in our company. We are a little bit more of an ad hoc approach right now. I just finished up a new cross-set of processes about two weeks ago that allowed us to onboard a client. I wouldn't have been able to without this automation. It would have taken a couple of months of several people's time to get them to get all this work done in the back end."
"It's made it easier to do development and create accurate products for the customers."
"UiPath's automation features are all equally valuable, but we use the unattended bots the most."
"It has a lot of features, but the ones that I'm really interested in and focused on are the Automation Hub and the Task Capture tool that they have created. Automation Hub helps you in gathering a lot of ideas, and Task Capture helps subject matter experts in capturing the step-by-step processes. It helps them build their SOPs or a document system wherever it is not already available."
"They need to create a workflow system."
"UiPath needs to improve its onboarding and operational excellence."
"Recently we were trying to add AI Fabric into our production Orchestrator, but we faced a lot of challenges. We had to involve the UiPath support team in the upgrading process. We were quick movers to upgrade to AI Fabric, as not many companies have done that. There were some bugs that we discovered during our upgrade journey, and that's how UiPath came to know about those bugs. It was a little bit tricky, but UiPath's team is always present and helps along the journey."
"They need to keep fixing the bugs and improving the tool. For example, if an Excel file is running and I'm doing an automation on that Excel file, it doesn't complete. There are some bugs, and fixes and improvements are required."
"We would like to see C# support in the next release."
"The billing plans should be improved."
"The development life cycle using Automation Anywhere is shorter. With UiPath, the development life cycle is slightly longer, but it is not a major issue."
"The cognitive area is one where there is room for improvement. Automation Anywhere has grown in that area, whereas UiPath still is more dependent on third-party integration. That is something which they should be focusing on more. They should acquire a product and get it integrated."
"Sometimes we get some disconnection issues. This happens maybe 10% of the time."
Earn 20 points
Jacada Intelligent Agent Engagement is ranked 45th in Robotic Process Automation (RPA) while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. Jacada Intelligent Agent Engagement is rated 7.0, while UiPath is rated 8.8. The top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Jacada Intelligent Agent Engagement is most compared with , whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
