We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Project Management features that are excellent in managing the Project Management Life-cycle, along with other related details like Financials, Resources and flexibility to customize, as per requirement."
"The feature that I have found most valuable is the XFlow, that interface is pretty cool."
"Broadcom Clarity PPM is a high-value product that helps users become productive. It's a very stable, scalable, and fast platform, even from a self management perspective."
"We have a centralized view that we can have in our delivery and business organizations."
"We also have integration with CA Agile Central. So we get all the project-related data and the user stories-related data into it and we report on to that: How much funding is there, and how much are the actuals between these two tools?"
"There were probably about five or six metrics that we used. As a result, the groups that I supported were consistently ranked at the absolute top of the organization, as we were leveraging these built-in tools for tracking."
"The product is flexible."
"I appreciate the report that shows how utilized a person is set to be within the coming months. I use that feature a good bit."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"We like the status report feature. It is something really valuable."
"The product is quite convenient and user-friendly."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"You don't need a lot of plugins."
"The PPM module is an excellent service."
"The resource manager is useful."
"The interface is extremely user-friendly."
"Needs Gantt to MS Project link."
"In the future, I would like to see integrated Agile features and better integration with Agile tools."
"Portfolio Management Solution for Project Strategizing" What is our primary use case? It is mainly used for project management, developing the portfolio of the project and the budget process of all projects. What is most valuable? For a very long time, Broadcom Clarity had not developed the old interface that Broadcom no and we were not able to see any new features on the system because of the older UEX. We switched to the new UX at the end of March and it needs some time for the user to react to the new features. But if overall main features are being talked about, the financial part of Clarity is really appreciated. What needs improvement? Among things to be improved, Clarity can really work on its SAP interface. The current interface lacks out-of-the-box connectors for different applicators in the system. Therefore, this requires external support, which is beyond our expertise. In-house development is done for the interface, but as the system becomes complex, there is a building need to maintain the necessity of updates. If the updates aren’t maintained, then the system might be compatible. Additionally, the report generation process using a different software poses difficulties, leading to the need for external consultancy to create specific reports. Certain features, also face compatibility issues with our existing system. Despite these limitations, we find the system satisfactory overall, although a learning curve exists, especially for those unfamiliar with its particularities."
"The architecture must be improved."
"They need something so that if we, say, send some sheets to users, or for the scenario where not everybody has access to Clarity, but are part of planning; those people should be able to upload data directly to Clarity."
"One of the things that have always been a bit painful is the integration with reporting utilities. The current integration is with Jaspersoft, and there are a number of difficulties with that. If you're using out-of-the-box fields and everything, it is a bit slow and clunky. It has a drag-and-drop interface for the users. On the backend side, there is a report designer. They haven't given or allowed me any training on it yet. So, it has been a bit limited in its features. On one of the earlier report utilities, they had one called Actuate, which had VBA as its base programming language, and you could do quite dynamic things behind the scenes, whereas the Jaspersoft interface seems rather locked. So, you're limited in your options. Being a programmer, you like to have room to be able to invent and create rather than just being limited to a few selection boxes."
"We use Service Desk Manager as well. We have a custom tool to integrate the two. One of the reasons why PPM was chosen was because, "Well, it must integrate with SDM, because they're the same company." But that was not the case."
"One of the areas that we would improve upon is not necessarily with the tool, but having more tips/tricks on adoption. How to get people outside of the PMO to use the tool and get the information."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The product comes with little options out of the box."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The cost could be improved. The solution is quite pricey."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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