We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools."Nutanix Insights... does analytics on resource usage for all virtual machines to determine if they are using the allocated resources efficiently or if they are wasting them. It gives us insights into which virtual machines are using the resources over the past months or weeks or days, and which ones are not using them. That way, we can rearrange resource usage for the virtual machines."
"Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR."
"By using virtualization, we are saving on the cost of hardware."
"I am very satisfied with the technical support."
"Resource monitoring is the most valuable feature."
"Since we began using Nutanix the performance for virtual desktops is much better."
"The ability to do snapshots is fantastic. It does a great job. Not only do snapshots work great, but you can take a snapshot on the fly. The snapshot takes a second to complete. You can then make a change and test it out to see if it works. If you have any problem, just roll it right back."
"The feature that stands out for me is the simplicity and ease of use. That is what comes to mind when I think about the Prism console. You don't need to be a core technical person to manage a cluster. Everything is available in the console itself."
"You can improve integrations of the operation with the solution."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."
"ServiceNow IT Operations Management is a stable product."
"It's easy to set up."
"The scalability of ServiceNow is good."
"The way this solution has helped us is that it improved our communication."
"The auto remediation feature has been most valuable. They have also introduced an AOP feature of ServiceNow that we are keen to explore."
"We're running VMware's ESX hypervisor and a lot of networking isn't done in Prism, it's done at the vCenter level. But for the few proofs of concept that I've done, Prism hasn't been a good experience because there's a lot of command-line work that needs to be done to configure the network."
"I would like more insights about virtual machines. It would be helpful to have more detailed information about resource allocation and usage, so we can distribute resources and reassign them more efficiently."
"The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI. In addition, some of the hardware components could be improved. We already had some trouble with disks."
"The main area where an improvement could be made would be the pricing."
"The process of converting and importing virtual machines to the Nutanix environment is quite complicated."
"On the technical side, although you don't need a shutdown to upgrade Nutanix, for downgrading you do. If it were possible that when downgrading CPU or memory you didn't have to reboot the VM, that would be very helpful for us."
"Nutanix Prism can be more stable because it's not as stable as VMware."
"Although this solution has very good analytics capabilities, it can be even more granular."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"There is room for improvement in the stability of ServiceNow."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"If you are new to using the solution, you will find the setup complex."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
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Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with VMware Aria Operations, Zabbix, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and CloudPhysics, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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