We performed a comparison between OpenNebula and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."OpenNebula is easy to deploy and manage compared to other solutions like OpenStack."
"The solution provides templates for configurations that can easily be exchanged to VMs."
"The service feature appeals most to us, thus it is the most valuable."
"OpenNebula is lightweight, stable, and easy to customize."
"What's best about OpenNebula that people like is that it's easy to deploy. It's also easy to manage. It's interesting because people choose OpenNebula over other solutions because of the ease of management."
"I also like the ability to build custom functions. I can define a function where I have two types of views and configure the dependencies. The virtual data centers concept allows me to define users. If a user wants to join certain kinds of machines, the host and the other user won't see them. It gives me the flexibility to define multiple views and data centers in one place."
"The ability to use it almost like a public cloud for an organization is a big asset, as it will create a value proposition and can control costs in a great way."
"OpenNebula has very good integration with SAP Storage."
"The scalability of ServiceNow is good."
"The asset management tools are very valuable."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"It is a product that is familiar for a lot of users."
"Provides everything in one solution."
"Has service mapping, impact management, metric intelligence and health of analytics."
"I like the solution due to the fact that it's scalable."
"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."
"There are small things that are hard. For example, making sure that it is going to be installable on public clouds."
"They should add more features like object storage."
"Backup features are only available in the enterprise edition. The community version lacks a good solution for making backups."
"They have been saying for the past two and a half years that they would develop a feature to hot-add RAM and CPU, but it does not work."
"Hosting platforms are limited so the deployment process needs improvement."
"An area for improvement in OpenNebula is the number of features it has. The solution doesn't have that many cloud features compared to other solutions. You'd say, "Okay, simplicity over a rich feature list?" Some say, "No, I need a big machine or a cloud interface for my customers to manage resources. I don't have to go and do it for them." Some people do it that way, and it works, but I'd like to improve the limited features in OpenNebula."
"Most of the competitors are offering some sort of billing software to transform their installation to work as a small-sized public cloud, but those offerings from OpenNebula are still missing."
"As with all enterprise software licensing, the pricing is not intuitive and must be negotiated; grandfathered contracts are better than anything offered today."
"It should have better integrations with other solutions."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"There is room for improvement in the stability of ServiceNow."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The tool can be improved by including more detailed information to assist new users."
"I would like more manual issues to have automated report-facing options."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
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OpenNebula is ranked 5th in Cloud Management with 14 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 35 reviews. OpenNebula is rated 8.2, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of OpenNebula writes "Reliable, simple to manage, and offers great technical support". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". OpenNebula is most compared with CloudStack, VMware Aria Automation, Nutanix Cloud Manager (NCM), vCloud Director and VMware Aria Operations, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our OpenNebula vs. ServiceNow IT Operations Management report.
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