We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The key feature is the usability. It is fast to learn and easy to use. It's very intuitive to work with. Most of the important functions are available via a few clicks, compared to other tools where I have to open a sub-menu and then a sub-menu and another sub-menu, and then press a button."
"We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."
"The feature I found most valuable in Micro Focus ALM Octane is its ability to integrate with the CI/CD stack."
"Its end-to-end traceability is one of the big advantages. Most of our agile projects work in a closed team structure. We are seeing what is the flow, where we are, and what is the project milestone. So, it provides end-to-end traceability and good visibility of project milestones."
"The platform's most valuable feature is pipeline integration or continuous integration services."
"Micro Focus' technical support is good."
"It’s easy to set up."
"I like the fact that you can use it on top of Jira."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"It's a very complete solution."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"I think the area of release management in the tool is an area of concern where improvements are required."
"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"
"Also, while there is a Requirements Module in Octane, it is very plain. It's okay to have some requirements described there, but it's not really following the whole BDD approach. I would like to have more features for requirements in there."
"Octane, from an administration perspective, is very limited. The application is improving with each release but what is missing is the ability to manage users and workspaces. I would also like "usable" reporting for more than a few workspaces. Also still missing is the ability to copy a workspace or get data in or out, except for limited REST calls."
"Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application."
"Documentation is not clear."
"I have yet to experience the CI/CD part of Micro Focus ALM Octane but as demonstrated by the team who is providing the services, I see that the CI/CD could improve. When we check in the code, for the code snippet that has been checked in by a particular user, you need to open a separate file. When comparing Micro Focus ALM Octane to Jira, they have a separate window in which you can click on the ID and the code is visible in the snippet. It's a two-step process in Micro Focus ALM Octane and it's a single-step process in Jira. It's essential for the developers to think about this difference."
"There is an opportunity for them to do a little more with the dashboarding. We still feel that HPE Quality Center/HPE ALM reporting is very powerful. We talked with R&D, and there are some things on their roadmap, but at the same time, their strategy is to connect Octane with visualization tools such as Power BI."
"The product comes with little options out of the box."
"I would like to see some artificial intelligence incorporated into the management functions."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"Dashboard interface is limited functionally and not very user friendly"
"The price is too high."
"The cost could be improved. The solution is quite pricey."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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