We performed a comparison between Oracle Enterprise Manager and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use it extensively for performance tuning testing, monitoring, and configuration."
"I like that it's stable."
"It's user friendly."
"It's easy to implement as it's made by Oracle for Oracle."
"The best part is the efficient database performance monitoring and the ability to take actions directly from there."
"We use Oracle Enterprise Manager as a tool to monitor Oracle products."
"The single-pane and single interface in the centralized system is the most valuable feature."
"It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."
"The biggest advantage of ServiceNow is the value that it brings."
"I find that the Discovery and scripting features are the most useful."
"The product provides great scalability features."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"We can scale the solution."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"It has given us an understanding of each layer from a server application."
"The deployment is not straightforward."
"Technical support could be more responsive."
"Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
"In my experience, the monitoring could be improved."
"I feel more dashboards can be added, especially those useful to higher levels of IT management."
"RMAN tools need improvement."
"The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
"It is complicated to run it on Google Chrome."
"It is one of the most costly applications in terms of subscription costs."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"The solution should improve the classes of discovery assets to disregard more junk data."
"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."
Oracle Enterprise Manager is ranked 4th in Server Monitoring with 123 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Oracle Enterprise Manager is rated 8.4, while ServiceNow Discovery is rated 8.0. The top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Microsoft Azure, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and Qualys VMDR. See our Oracle Enterprise Manager vs. ServiceNow Discovery report.
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