Rally Software vs ServiceNow Strategic Portfolio Management comparison

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5,104 views|2,182 comparisons
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3,190 views|2,262 comparisons
96% willing to recommend
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Executive Summary

We performed a comparison between Rally Software and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Rally Software vs. ServiceNow Strategic Portfolio Management Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I was able to create epics for our budgeting concerns and it helped me link everything together.""It helps me evaluate teams' historical performance using velocity charts.""​It is very stable. It has been on the market a long time.""The product has excellent customizable reports.""When we went into Scaled Agile Framework, we could not have done it without the use of Agile Central. It allows us to scale our Scrum teams, and it also enables us when we do our remote big room plannings.""It has allowed the quality assurance team to keep all information in sync with the application requirements and user stories for our general development.""CA Agile Central provides visibility into how teams are meeting business objectives.""It drives the conversation behind some of the pain points the teams have, based on the data that we're able to pull out of the system. As a result of that, we're able to make better decisions, to become better as a whole."

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"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.""The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.""The product is quite convenient and user-friendly.""ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready.""Stable and scalable solution.""As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The technical support is pretty good. ServiceNow has consistently provided excellent assistance."

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Cons
"CA Agile Central does not have a workflow tool included.""I'd like to be able to color code timeboxes, so I have an easy visual way to track the success of sprints.""I think there is a missing link with the development activity. Some developers are pushing in new versions of the code, but you cannot make the link from the user story to a specific application version.""There are few customisation options. For instance, the workflow for story cards cannot be changed out of the box from the standard (Defined, In-Progress, Completed and Accepted).""There's a lot of support for Scrum and Agile, but it needs something for the Kanban side.""The stronger CA can get on dependency mapping the better. That's the biggest hiccup. As you're setting up your features, ​they should make it easier to flag the dependencies, either across features or across projects. Then you're more set up for success.""I think there needs to be some simplification. The team-level side can be challenging and complicated.""The product needs to have more integration capabilities."

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"The solution needs a few things in terms of resource management.""The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure.""When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying.""The cost could be improved. The solution is quite pricey.""ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""A major improvement we would like to see is definitely around agile management.""It could be more user-friendly."

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Pricing and Cost Advice
  • "Frankly, pricing is expensive and needs to be carefully planned for when budgeting."
  • "The license costs are fairly high as compared to some of the other solutions out there."
  • "From a price point, it's a cost effective solution for our needs."
  • "It is expensive and may not be worthwhile for a small company."
  • "We are always looking for a discount, if the solution was less expensive it would be a benefit."
  • "I understand it's a little more expensive. That is why many people prefer Jira."
  • "Rally Software costs $50 a month, and for a base account, that price is acceptable."
  • More Rally Software Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: We have teams come and go all the time. We have teams in India, America, Ireland, Poland, Italy, England... we are spread out everywhere! Rally is our key tool for scrum planning and our single… more »
    Top Answer:Rally Software costs $50 a month, and for a base account, that price is acceptable.
    Top Answer:It is hard to track the changes. For example, we're in sprint 25, and then we have 26, 27, 28, and 29. Throughout that whole time, we're developing pipelines in Azure, moving to GitHub, creating… more »
    Top Answer:We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network… more »
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help… more »
    Ranking
    Views
    5,104
    Comparisons
    2,182
    Reviews
    5
    Average Words per Review
    767
    Rating
    8.4
    Views
    3,190
    Comparisons
    2,262
    Reviews
    14
    Average Words per Review
    560
    Rating
    7.9
    Comparisons
    Also Known As
    CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    With Rally Software, you can plan, prioritize, manage, track, and continuously improve your work so that you can deliver the value that your customers need with speed, quality, and efficiency. Our enterprise-class Application Lifecycle Management (ALM) SaaS platform provides visibility into progress, roadblocks, and dependencies across multiple teams, projects, and programs. This allows you to align to your strategic goals and create better business results, and to do it all in a single system of record.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Healthcare Company17%
    Comms Service Provider15%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Educational Organization78%
    Financial Services Firm3%
    Manufacturing Company3%
    Healthcare Company3%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Computer Software Company10%
    Government10%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise10%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise80%
    Large Enterprise17%
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Rally Software vs. ServiceNow Strategic Portfolio Management
    May 2024
    Find out what your peers are saying about Rally Software vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Rally Software is ranked 6th in Enterprise Agile Planning Tools with 116 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Rally Software is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Rally Software writes "Good discussion and note-taking capabilities but hard to track the changes". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, Jira Align and Polarion ALM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Rally Software vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Enterprise Agile Planning Tools vendors.

    We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.