SentinelOne Singularity Complete Reviews

We are using it for endpoint security. It acts as an antivirus as well as is useful for endpoint detection. We are using the same product for both use cases. 

SentinelOne is very lightweight. It doesn’t consume much memory of endpoints. Endpoints don't hang, and machine performance doesn’t get impacted. Their technical support is also very nice.

It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection.

I have been using this solution for around two years.

It is stable. I would rate it a four out of five in terms of stability.

It is scalable. I would rate it a four out of five in terms of scalability. We have more than 1,200 users who are using this solution.

Their technical support is very nice. I would rate them a five out of five.

Positive

It is very easy to implement or install. I would rate it a five out of five in terms of the ease of setup. It does require maintenance by someone.

Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing.

We were looking for an antivirus and EDR solution. We evaluated some of the products, and finally, we decided to go for SentinelOne EDR. CrowdStrike was one of the solutions we evaluated. SentinelOne was lightweight, but CrowdStrike had a more secure door.

I would rate it a nine out of ten.

We are a partner of SentinelOne and we provide demo proofs of concept to customers. Most of our customers use traditional antivirus software, which does not have the capability to perform zero-day analysis, block ransomware, or block zero-day attacks. SentinelOne, on the other hand, is an endpoint detection and response and endpoint protection platform solution, which means that it has the capability to block zero-day attacks, ransomware, and machine learning-based threats. SentinelOne Singularity Complete does not have antivirus technology, but rather it is an anti-malware solution.

Our customers switched to Singularity Complete primarily for security and ease of use. It is easy to install, troubleshoot, and upgrade. Singularity Complete is purely cloud-based for our customers.

Singularity Completes' interoperability is straightforward. They have easy API integrations with all major integration platforms, so it's simple. There are no complications.

SentinelOne can ingest and correlate data well. It has its own EDR and XDR technologies, so it provides threat defense, detection, and monitoring. The models work like a SIEM for endpoints, so customers can correlate logs, identify patterns, and visualize everything. It is very visible.

I deployed Ranger for one of our customers with a large infrastructure. Ranger provides clear network and asset visibility.

Singularity Complete was very helpful to our customers during the COVID-19 pandemic because many of their employees were working from home. When employees work from home, they often need to open ports from outside to active networks, which can make those networks more vulnerable to ransomware attacks. One of my customers had a traditional antivirus running, but it was unable to detect the ransomware. I deployed Singularity Complete to understand the attack pattern and block it. The customer was so happy with SentinelOne Singularity Complete that they renewed their subscription for four years in a row.

Singularity Complete increases the number of true positive alerts by detecting attacks that antivirus software misses.

Singularity Complete helps save time.

Singularity Complete has reduced the MTTD by ten percent.

Singularity Complete has reduced the MTTR. Where a traditional antivirus may take ten minutes, Singularity Complete takes two to three minutes.

Singularity Complete helps reduce organizational risk.

The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features.

When comparing SentinelOne to CrowdStrike, I find that CrowdStrike has more comprehensive vulnerability assessment tools. It offers a variety of Falcon tools, including deep inspection, while Singularity Complete does not have all of these features. It still sticks to EDR or EDP. Therefore, I need improvements to match the features that CrowdStrike offers, such as a higher level of vulnerability assessment and a better understanding of the IOCs in our system so that we can apply fixes.

SentinelOne Singularity Complete needs improvement on Linux machines. We identified a few issues with most of our Linux customers' machines. Specifically, the application is not working properly after installation.

A major area of Singularity Complete that needs improvement is the restart option. We do not need a restart after installing a CrowdStrike agent. So for organizations that are running 24/7 and can't restart their machines, we do not recommend SentinelOne Singularity Complete.

I have been working with SentinelOne Singularity Complete for five years.

I would rate the stability of Singularity Complete nine out of ten.

Singularity Complete can scale easily. 

Overall the technical support is good but we sometimes have difficulty getting a hold of them.

Positive

We previously used CrowdStrike Falcon, but SentinelOne Singularity Complete is easier to deploy. CrowdStrike Falcon has many features and policies that need to be configured, while Singularity Complete is straightforward. It has a single policy and is very easy to deploy compared to CrowdStrike Falcon. However, CrowdStrike Falcon offers more features.

The initial deployment is straightforward. We receive a URL extension from the company and we set the policies and install the agent.

I deploy the solution for POCs using 20 machines. We demonstrate the deployment methods, and the customer completes the rest of the process. We typically complete this task in two days. For larger organizations that have a lot of departments and branches, the deployment can take up to 15 days.

SentinelOne Singularity Complete is cheaper than CrowdStrike but more expensive than any traditional anti-virus solution.

I would rate SentinelOne Singularity Complete eight out of ten.

The Ranger functionality is not that important because it is optional, and most customers already have a solution for understanding their environment.

I would say that 90 percent of SentinelOne Singularity Complete is a quality product with only ten percent with room for improvement.

SentinelOne will not sell to organizations with fewer than 100 endpoints. Most of our clients are mid- to enterprise-level.

Maintenance is required, but the SentinelOne team maintains the cloud deployments, so we don't need to worry about it. The endpoint agents must be upgraded whenever an upgrade is available or when we have to fine-tune policies for customers to reduce false positives. One IT support person can handle any maintenance for the endpoints.

I suggest always doing a POC. If the customer is currently using traditional antivirus technology, they may not understand EDD, EPP, or EDR technology. Therefore, I always recommend a POC to help the customer understand these technologies. Customers should never implement an endpoint solution without a POC, because we don't know what endpoints are running on their system or how compatible the new solution will be with other endpoints. For example, if we are implementing a DLP solution, we should ask for a POC with all available agents, or we can deploy a test machine to understand the solution before implementing it in production.

We use SentinelOne Singularity Complete as our antivirus and malware detection solution.

Singularity Complete has helped reduce our alerts.

It gives me peace of mind knowing that it patches areas that need it and is always available to hunt for malware in our environment.

Singularity Complete has helped significantly reduce our MTTD. We are notified within the hour of an incident.

It has also helped reduce our MTTR. We are able to respond to an incident within the hour.

Singularity Complete has helped reduce our organizational risk.

Malware detection is valuable. We have had incidents where users have clicked on malicious links and we were able to patch the malware using SentinelOne Singularity Complete before it reached the SIEM. SentinelOne Singularity Complete has become one of my most trusted solutions for hunting malware in our environment.

I have been trying to synchronize SentinelOne Singularity Complete with our SIEM, but it has not been very successful.

SentinelOne's customer service has room for improvement. It is hard to reach them.

I have been using SentinelOne Singularity Complete for two years.

Singularity Complete is stable.

Singularity Complete is scalable.

The support team is hard to get a hold of.

Neutral

Based on a management decision, we switched from CrowdStrike to Singularity Complete.

The initial deployment was complex, but SentinelOne helped with the process and two of our employees were involved.

We used the help of SentinelOne for the implementation.

The license is per user.

I would rate SentinelOne Singularity Complete eight out of ten.

It is a mature and high-quality solution.

SentinelOne Singularity Complete as a tool is good but the support needs a lot of work.

Our company is a platinum partner and uses the solution to provide endpoint protection for customers. 

A few new customers require the on-premises solution but others use the cloud technology. 

The solution offers excellent detection and integration capabilities. 

Integrations talk to other security vendors and share data with the help of the API. No other product offers this functionality. 

The solution is a bit costly for some customers. 

DLP support would be a good addition. Currently, there are multiple vendors and agents on endpoints. The solution looks at data from a specific documentation view so it would be beneficial to use that same documentation to look at DLP. 

I have been using the solution for six years. 

The solution is stable so I rate it a nine out of ten. 

The solution is very easy to scale. Scalability is the best and the GUI itself is very fast with no issues. A customer with 10,000 clients still gets fast responses. 

Technical support is very good and helpful in getting results. 

The turnaround time for solving bugs or finding workarounds for customers is quick. 

The setup is simple and the solution can be deployed using any tool. Vendors can also remotely deploy the solution.

If the solution is set up properly with the right policies and processes in place, then it won't require too many maintenance resources. Customers can also utilize the solution's NDR service instead of staffing that position. One technician can easily handle ongoing maintenance.  

We implement the solution for customers. 

The pricing is comparable with other vendors but some customers find it a bit costly. There is a bit of pricing flexibility with the solution, but initial quotes can surprise customers. 

I rate pricing a six out of ten. 

The solution stands out because has excellent detection and integration capabilities. In my opinion, the solution is better than Microsoft, CrowdStrike, and Palo Alto. 

Customers are very happy with deployments and stick with the solution year after year.

I rate the solution a nine out of ten. 

We use SentinelOne daily for endpoint protection and restriction on using USB devices. 

The protection and management provided by SentinelOne is good.

I would like to see the reports from SentinelOne more customizable, as there are very few options.

I have been using SentinelOne for four months. I work as a senior network security engineer.

The management of SentinelOne is easy, it does not put too much burden on the machine. We will be upgrading to Windows 11 in the upcoming months, we will be able to better comment on stability after that.

Our organization has close to 3,000 machines with approximately 2,000 users. It is easy to scale.

We were using McAfee prior to SentinelOne. McAfee has a wide range of reports and is more customizable than SentinelOne. We switched from McAfee because we were no longer satisfied with the support they provided. They were no longer providing prompt responses, tickets were taking too long to get resolved.

The other reason we switched was that McAfee was a traditional antivirus working on a definition basis. They have not moved on to the next generation of antivirus. McAfee needs to focus on the behavior of the program and machine files. If you want this, you need to choose a different McAfee product. They were not putting everything in one place, but rather offering a buffet of offerings, driving the cost up.

The initial setup of this solution was simple. We did the setup ourselves, but did require a little help from the vendor.

I would give SentinelOne a four out of five for ease of setup.

The deployment of SentinelOne is easy. If you calculate the installation of the product and make all the packages ready, it takes about a week. Implementation was another month to go through and replace the older systems and install the new ones.

The pricing of SentinelOne is less than McAfee.

I would advise anyone looking to implement SentinelOne to look before you set up. Know how many machines are working in your network and which type of communication they are doing, whether it is internal or on the internet. No matter what solution you pick if it is SentinelOne, Carbon Black, McAfee, or Symantec check the usage of your machines.

I would rate SentinelOne a nine out of ten overall.

It's good for log management and security and is integrated with other solutions. It offers automatic response and remediation.

It's helped us filter for security issues. This product can organize and visualize incidents for us. It's helped a lot with remediation and mitigation.

The XDR is very useful. The agent that collects data from servers is pretty effective.

The interoperability with other SentinelOne solutions or third-party solutions is quite helpful.

Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect. We're satisfied with its capabilities in this regard. 

It's helped us consolidate our security solutions a bit. 

The Ranger functionality helps provide visibility. We're provided with security mapping for applications and can see end-to-end traffic. We also don't need to add agents or hardware or make network changes. It's easy to use. The Ranger functionality 10% helps prevent vulnerable devices from becoming compromised. 

It's reduced our alerts by about 80%.

We have been able to free up staff time as it's not that time-consuming.

It's helped us reduce our mean time to detect as we can now see issues in real time. It's also helped with our mean time to respond.

We've been able to reduce organizational risk by 70% using this solution. 

I'd like to see us be able to take action on one platform for items such as security variation, security orchestration, automation, and response (SOAR). 

I've been using the solution for 3 years.

The stability of the solution has been good. 

The solution is scalable. 

I've never escalated questions to technical support in the past. 

I have used Splunk as well. SentinelOne is easier to use and integrate. 

The initial setup was easy for this solution. 

While I cannot quantify it or share any data, we have seen an ROI from using this solution. 

I don't have any visibility on pricing or licensing. 

The solution's ability to innovate is very good. It's quite mature.

I'd recommend the solution to others. 

I would rate the solution 8 out of 10.

I use the solution for endpoint protection, including features like EDR, antivirus, and advanced threat prevention.

Singularity Complete has significantly reduced response time for our clients. With its multifunctional capabilities, it streamlines processes, allowing quicker and more efficient responses to various issues.

The most valuable feature of Singularity Complete is the Ranger function.

Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions. 

I have been working with SentinelOne Singularity Complete for a year.

I would rate the stability of the solution as a nine out of ten.

I would rate the technical support of SentinelOne as an eight out of ten.

Positive

The initial deployment of the solution was straightforward. SentinelOne is typically used across multiple locations and departments for our clients. Fortunately, it demands very little continuous maintenance.

The solution is reasonably priced.

Before choosing SentinelOne, we evaluated other solutions, including SmartOps. SentinelOne stood out with its advanced AI engine, especially evident in recent micro-attack evaluations.

Singularity Complete offers strong integration capabilities with over 100 APIs and excellent integration with other SentinelOne solutions.

Asset visibility with Singularity Complete is crucial for my clients as it enables a clear understanding of their network and assets. It is important because without knowing what is in their environment, it is challenging to secure it effectively.

It is crucial for me that Ranger requires no new hardware or network changes. This is very important as it simplifies deployments and enhances scalability for us.

Ranger assists in preventing vulnerable devices from being compromised. It can isolate devices on the network in response to a threat, automatically detecting and responding to issues such as a virus, ensuring swift action and containment.

Singularity has successfully reduced alerts by 80%, significantly improving the efficiency of the alert management process.

Singularity has freed up people's time, reducing their workload by approximately 45%, and enabling them to focus on other projects and tasks more efficiently.

Singularity has proven to be cost-effective for our clients, with an estimated cost reduction of around 30%.

SentinelOne Singularity Complete is high quality and built for enterprise-level security.

I'm very pleased with SentinelOne as a strategic security partner. Overall, I would rate SentinelOne Singularity Complete as a nine out of ten.

My advice to new users is to adopt SentinelOne's Singularity Complete platform, and if feasible, opt for the visual response option for enhanced security measures.

My company leverages SentinelOne Vigilance and SentinelOne Singularity Complete for managed SOC.

SentinelOne Singularity Complete, together with SentinelOne Vigilance, is an EDR tool, with capabilities such as these, which I found valuable: the dashboard that shows you all the information and the power to either manually or automatically quarantine issues or threats in the environment.

SentinelOne Vigilance is one of the feature sets of SentinelOne Singularity Complete as a whole, and my company found SentinelOne Singularity Complete a little bit easier to use and flexible; plus, it had several feature sets.

I've not been using SentinelOne Singularity Complete for a long time to have a lot of feedback on its areas for improvement, as my team is still learning the tool, but what comes to mind is the need for it to give more straightforward directions or communication about detection or what has been detected.

We officially deployed SentinelOne Singularity Complete, including its feature set SentinelOne Vigilance, about three months ago.

SentinelOne Singularity Complete has been very stable, so it's an eight out of ten for me, stability-wise.

SentinelOne Singularity Complete is a scalable solution, which is one of the reasons why my company uses it.

I found the technical support for SentinelOne Singularity Complete excellent, especially in terms of communication. Support is nine out of ten for me.

Positive

We previously used Atos as our SIEM tool and wanted to replace it with a newer technology, so we're now using SentinelOne Singularity Complete.

I'm involved in deploying SentinelOne Singularity Complete, and I found the process straightforward. My company is still going through with the deployment because of the ninety-day deployment model.

I have people in my team assisting with SentinelOne Singularity Complete implementation.

I've seen ROI from SentinelOne Singularity Complete within a month after deploying the solution, mainly after my company started getting different alerts, which I was happy about.

I found the pricing for SentinelOne Singularity Complete reasonable, which is one of the reasons my company went with it.

SentinelOne Singularity Complete requires just a little bit of maintenance, as my team has to update agents and do some finetuning, but not too much.

My rating for SentinelOne Singularity Complete as a solution is eight out of ten.

My advice to people looking into using SentinelOne Singularity Complete is to ask for sample reports and processes to understand how SentinelOne would let you do it.

The company I work with is a SentinelOne customer.