Information Technology Infrastructure Team Lead at a tech services company with 5,001-10,000 employees
Real User
Good functionalities with virtual environments, fairly-priced, but the support needs improvement
Pros and Cons
  • "The most valuable feature is flexibility."
  • "In regards to protecting the physical servers with parameters, it's a long and difficult process."

What is our primary use case?

We are service providers. We provide services to our clients.

We use it to protect the workloads on the customer's site. We also use it to protect our site.

What is most valuable?

The most valuable feature is flexibility. The flexibility to deploy according to the customer's needs. It allows you to add one server and the flexibility to add more servers, in case you want to increase your workloads.

It has good documentation and support. It has good online communication with support.

It has the flexibility to get the experience required to manage and solve any issue related to the product.

The product itself has good functionalities with virtual environments, such as Hyper-V and VMware.

It can protect almost all databases, such as Cyber databases, and Oracle.

It also has the flexibility to install and configure backups for physical and virtual servers at once.

What needs improvement?

They started deploying with web interfaces, new web interfaces, but it doesn't have all of the functionalities as the Java consoles have.

They are now adding more functionalities to the web interfaces that we need. In one or two years, you will have the full functionality using the web interface.

They need to improve the interface.

In regards to protecting the physical servers with parameters, it's a long and difficult process.

I have tested this in Veeam and it was much easier to implement. With NetBackup, you have to configure the server and many other requirements in the process. You could have issues with restoring if the parameter is installed to different hardware.

There are also a lot of requirements with the integration of SharePoint and Exchange. This is an area that customers complain about. They don't like that you have all of the requirements before you can configure the backup.

Veeam is much easier to integrate with Exchange. With NetBackups there are many prerequisites that make it difficult for the customer.

For how long have I used the solution?

I have been working with this solution for more than seven years.

Buyer's Guide
Veritas NetBackup
May 2024
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What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's very scalable. You can start with one server and you can scale your workload and cases.

You can add different functionality with the servers. You can scale it to different sites if you need to implement the different sites and then configure replications between sites.

You can also migrate from one server to another server. If your hardware is not sufficient or if you need to refresh your hardware.

It gives you the flexibility to migrate all of the data to new hardware and to change from a single server to a cluster. You can also change from one server to an appliance.

You have all of the flexibility and scalability.

How are customer service and support?

I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other times they struggle with some issues and take time to get back to the client and log the ticket to see what the issue and they analyze the logs.

You have to have experience. They are dedicated to solving the issue but sometimes there are delays. 

What's my experience with pricing, setup cost, and licensing?

The price is fair.

What other advice do I have?

I have a lot of experience with it and I have a lot of experience with Veeam. I think that the only weakness with Veritas is the user interface. It's not friendly and it's not easy to understand.

For functionality in protecting the data, it has all of the requirements to protect any workload on the virtual machines.

It's the best solution in the market right now.

If you are considering Veritas, you should have a qualified team that is trained in using NetBackup. If the team does not have the required experience, they will find it difficult and they will think that it an issue with the product.

It is a good product as long as you have a good team to manage it at each stage.

I would rate Veritas NetBackup a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Systems Analyst at a comms service provider with 1,001-5,000 employees
Real User
Its most valuable features are flexibility and reliability
Pros and Cons
  • "It is essential. We can't do without it."
  • "Its most valuable features are flexibility and reliability."
  • "Some of the hardware is out of support."
  • "It needs support for Kernel-based Virtual Machines (KVMs)."
  • "The product is not able to keep up with other competitors in the market."
  • "I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."

What is our primary use case?

It is for backing up servers. It has performed well.

How has it helped my organization?

It is essential. We can't do without it.

What is most valuable?

Its most valuable features are flexibility and reliability.

What needs improvement?

  • It needs support for Kernel-based Virtual Machines (KVMs).
  • Some of the hardware is out of support. 
  • The product is not able to keep up with other competitors in the market.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How is customer service and technical support?

Their support is pretty good.

How was the initial setup?

I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment.

Which other solutions did I evaluate?

We are currently evaluating EMC Avamar and NetWorker.

What other advice do I have?

I would recommend the product. It is a good product.

Most important criteria when selecting a vendor: The product does what it says it does and it supports all our needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup
May 2024
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772,679 professionals have used our research since 2012.
Head, IT Network, Security & Data Center at ARABSAT
Real User
Application awareness is very good, but the application needs more flexibility

What is our primary use case?

The application is used for backing up our complete infrastructure including Microsoft Exchange, Oracle EBS, local shared files and folders, and a couple of SQL servers.

How has it helped my organization?

The application is very complex and we failed at integration with most of the applications on Oracle Linux.

What is most valuable?

It has a long backup journey but fortunately, application awareness is very good starting from MS products, database, etc.

What needs improvement?

The application needs more flexibility and reliability should be the top priority of the enhancement.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief ingeneer at a tech services company with 1,001-5,000 employees
Real User
It saves time for our backup needs
Pros and Cons
  • "It saves time for the backup needs of our organization."
  • "The interface should be improved."

What is our primary use case?

It saves time for the backup needs of our organization. 

What is most valuable?

It is less bulky. 

What needs improvement?

The interface should be improved. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is fine.

How are customer service and technical support?

I do not have experience with their tech support.

Which solution did I use previously and why did I switch?

I have previous experience with Veeam and NetApp Backup. 

Which other solutions did I evaluate?

We looked at Veeam and Veritas NetBackup. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Account Manager at a tech services company with 51-200 employees
Real User
Feature-rich, dependable, and has a powerful licensing model
Pros and Cons
  • "I think this is the best backup solution that we have. It is very good for the infrastructure."
  • "We had some issues with the hardware backup appliance."

What is our primary use case?

We are integrators, and we sell this solution. I am in a sales position.

In most cases, Veritas NetBackup is for carriers or the banking sector; these are our primary customers.

What is most valuable?

It includes many features and has all of the features that other solutions have.

I think this is the best backup solution that we have. It is very good for the infrastructure.

What needs improvement?

We had some issues with the hardware backup appliance. Our main customer is the one that is experiencing these issues.

For how long have I used the solution?

I have been working with Veritas NetBackup for five or six years.

We are working with the latest version.

Last year, we started to sell this version.

What do I think about the stability of the solution?

Veritas NetBackup is a stable solution.

How are customer service and support?

My colleagues in the engineering department handle this area.

How was the initial setup?

I don't have any information regarding the installation.

What's my experience with pricing, setup cost, and licensing?

The licensing model for this solution is very powerful. The licenses are related to the number of years.

What other advice do I have?

We are Veritas partners.

I would rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
  • "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
  • "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."

What is our primary use case?

We use Veritas NetBackup to backup any system or database.

What is most valuable?

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 10 years.

What do I think about the stability of the solution?

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

What do I think about the scalability of the solution?

We have approximately 10 customers using this solution.

How are customer service and technical support?

We were satisfied with the technical support.

How was the initial setup?

The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.

The installation time can vary depending on the size of the environment. On average it can take between five to seven days.

What about the implementation team?

We did the implementation of the solution and we used one engineer.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is priced based upon the data used.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at a energy/utilities company with 10,001+ employees
Real User
A good backup solution that covers most of the applications
Pros and Cons
  • "It is a good solution. It covers most of the applications."
  • "Its integration with Nutanix and technical support can be improved."

What is our primary use case?

We use it for the high workload environment. All critical backups are covered by Veritas NetBackup. 

What is most valuable?

It is a good solution. It covers most of the applications.

What needs improvement?

Its integration with Nutanix and technical support can be improved.

For how long have I used the solution?

I have been working with this solution for 15 years. 

How are customer service and technical support?

It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.

How was the initial setup?

Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't scale an enterprise-grade solution. You usually combine different solutions. 

When we create a full solution, there is some complexity in installation management. In the end, we are able to get features, such as easy management and combined centralized management, with Veritas.

What's my experience with pricing, setup cost, and licensing?

Pricing is good, under our budget, and flexible.

What other advice do I have?

I would rate Veritas NetBackup an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Administrator at a logistics company with 51-200 employees
Real User
Secure, reliable, and has good support
Pros and Cons
  • "We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
  • "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."

What is our primary use case?

We use Veritas NetBackup, to back up everything, especially the IT platforms and infrastructures.

How has it helped my organization?

Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business.

What is most valuable?

We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable.

What needs improvement?

System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 15 years.

What do I think about the stability of the solution?

Veritas NetBackup is a stable product.

What do I think about the scalability of the solution?

You can say that it is scalable.

How are customer service and support?

Technical support is great.

How was the initial setup?

In my opinion, I would say the initial setup is a complex process.

We require a specialized team to maintain this solution.

What about the implementation team?

For the time being, we are handling or managing the backup solution on our own, but we may need assistance from support to resolve issues with the backup.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's expensive because it provides many features and options.

What other advice do I have?

In my opinion, it is the best backup solution available. I would rate Veritas NetBackup a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
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Updated: May 2024
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.