We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The solution was relatively easy to deploy."
"The stability is very good."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"NGAV and EDR features are outstanding."
"Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is the analysis, because of the beta structure."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The solution is easy to use."
"It is a stable product."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"It is good for detecting signature-based viruses, and it is user friendly."
"No maintenance is required after a successful installation phase."
"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."
"It's customizable, we're able to tune it to work with our products."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"The monitoring is very good."
"The ADR capability of Trend Micro has helped us in investigating the root cause for any threat that is hunting by providing us with good visibility of the timeline and activity of the threat."
"The most valuable feature is Vulnerability Protection."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One."
"The DDAN and the sand boxing features are very good and accurate."
"Trend Micro Apex One is a seamless solution compared to others."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"The only minor concern is occasional interference with desired programs."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The SIEM could be improved."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"Overall, the price could be reduced."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"Multi-domain policy options for exceptions and global blocks."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"The integration capabilities of the solution could be improved."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
"Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."
"There is room for improvement in the behavior filtering and control of Trend Micro."
"The price is the main concern of the clients."
"It needs a consolidated manager as there are too many parts to currently manage it."
"The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Apex One is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our Symantec Endpoint Security vs. Trend Micro Apex One report.
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