We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"The product allowed users to connect with flow chart elements with ease."
"The amount of control that this solution provides is great."
"The user interface is pretty good."
"It is quite a stable solution."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The solution offers a free version of their product."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"It is a stable solution...It is a scalable solution."
"The product helps you to build faster."
"The solution has very helpful technical support."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The initial setup is pretty straightforward."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"It works slowly on the cloud, sometimes."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"Difficult to export in formats other than PDF."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"The solution is a bit heavy on resources and has slowed down my computer."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"Can be difficult for new users."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ADONIS, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
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