We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main reason that people use ServiceNow is that performance is very good."
"This is a development platform that provides us with a strong database and a low code environment."
"The level of automation within the platform is great."
"Scalability-wise, it is a very good solution."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"It is a stable solution...It is a scalable solution."
"ITOM Discovery is a great feature."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"I like the complete, professional social site."
"We can use a single channel to create an interface for iOS, Android, and other channels."
"It is a single platform that can cater to mobile and web development requirements, making it convenient for businesses looking to transition into the digital space."
"The main benefit lies in its exceptional speed of implementation."
"With the new VM releases, it is a faster product with more abilities that benefit the user."
"Its greatest advantage lies in its exceptional security and robustness."
"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."
"The UI is not intuitive."
"The licensing for this solution, with respect to the user, needs to be improved."
"ServiceNow Now Platform's technical support needs to improve."
"The basic reporting system is rather static."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"ServiceNow Now Platform's automation process needs improvement."
"The UI and mobile UI need to be improved."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
"It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends"
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."
"Some features are only enabled for paid users. It would be much better if they enabled those features without having to pay. I would also like to see them publish information about future technologies on the Home screen under a separate tab. That would be an improvement."
"Temenos Quantum is not quite stable yet."
"There is definitely room for improvement, especially in the areas of AI, AR, and DR for mobile and web applications"
"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our ServiceNow Now Platform vs. Temenos Quantum report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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