We performed a comparison between Appian and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The technical support is excellent."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"It reduces development time in half making us more efficient."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"It's a stable product."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The stability is very good."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"OpenText Documentum has improved availability and performance in our organization."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Something I would like to see improved is an SQL database connection."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"Appian could improve their customer-facing initiatives."
"The user interface can be a bit more intuitive."
"The user interface can be improved."
"The vertical application could be improved."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The biggest issue for us is the price of the product."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Appian is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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