We performed a comparison between Asana and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Asana is the tracking of comments and documents in one place."
"The solution's user interface is very good."
"The only thing I love about the product is that it is beautiful."
"By using this software, I have adaptability in my work, and it can improve the production of our company."
"Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
"Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
"The most valuable feature of the solution is its project management tracking systems."
"It's an easy way to communicate."
"We like the status report feature. It is something really valuable."
"The resource manager is useful."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The interface is extremely user-friendly."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved."
"We'd like the capability to be able to set up weekly reminders."
"The calendar view in Asana has shortcomings and can be improved."
"The solution can be difficult for new users to use because of the interface."
"We have not used Asana on our private server. We have been using the cloud solution. We need an on premise solution for government agencies."
"Having a quick way to do video inside the platform or video communication could be very handy."
"The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile."
"The product's page is not user-friendly."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The user interface could be more modern."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
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Asana is ranked 3rd in Project Management Software with 43 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Asana is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Asana writes "Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Miro, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Adobe Workfront. See our Asana vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
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