We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Align enables the capture of all capabilities."
"The most valuable feature of Jira Align is the overall team vision."
"The deployment phase of Jira Align wasn't difficult."
"Defect tracking and dashboards are the most valuable features of Jira Align."
"Some of the most valuable features are the configurations and dashboards."
"The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them. They can then update the status on their own in those records that are assigned to them."
"Jira Align's most valuable feature is the view of strategic control reports for high-level directors."
"I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and propose solutions to increase production capacity. Upon observing the process in Jira Align, I realized we didn't need to invest heavily in expanding capacity."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The PPM module is an excellent service."
"The interface is extremely user-friendly."
"The resource manager is useful."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The performance is good."
"AI is utilized worldwide; they could implement the functionality for notifications and other organizational operations in the product."
"I don't know if Jira provides training for people who want to be certified with the solution, so that is one of the problems."
"The initial setup was a little bit complex."
"The product should improve its communication. My English proficiency is not high, but writing in English is another skill that you need. Maybe AI can help here. Because I can see in some other applications, they have AI helpers. So when you write something and you want to do something, it can help. For example, Google Cloud Platform has it. They have a helpdesk for it. When you want to create a cluster, it can help you."
"Maybe some of the terms and the connectivity could be improved."
"There are fewer customization options in Jira Align due to how it was designed."
"Jira Align can improve the visibility of executive teams."
"One area for improvement is that Jira Align's double menu and multiple menus can be difficult for new users."
"A major improvement we would like to see is definitely around agile management."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"It could be more user-friendly."
"I would like to see some artificial intelligence incorporated into the management functions."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The solution needs a few things in terms of resource management."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 36 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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