We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Microsoft Project Server for project management."
"Microsoft Project Server is a scalable solution."
"The solution, overall, is excellent for project planning."
"This is a scalable solution. It is easy to set up and to add clusters to your environment."
"The technical support for Microsoft Project Server and the support is very good. Microsoft support is working very well."
"The solution's ease of use is its most valuable aspect."
"Microsoft Project Server is simple to use."
"It's stable and reliable."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The solution is scalable."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"You don't need a lot of plugins."
"The resource manager is useful."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"We like the status report feature. It is something really valuable."
"This solution could improve by adding integration with Primavera schedules to allow the reading and management of them."
"The solution could have more compact dashboards, such as one finds with Planview."
"Improvements are needed in the technical support process, aiming for a better user experience."
"We are on the on-prem version. The cloud, however, gives more regular updates that we can take advantage of."
"It needs to be more collaborative from inside the application. It only does project scheduling for me. It would be good if it could do other things and be more collaborative, such as sharing tasks for users. It is not really incorporated into MS Office, so you can't copy-paste stuff. It is on its own, doing its own thing. It is only used for scheduling, and it doesn't work well with anything else."
"It is not updated in real-time. Sometimes it, therefore, is not accurate."
"The product is difficult to use for complex projects."
"The user interface looks quite old and needs to be improved."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"A major improvement we would like to see is definitely around agile management."
"It could be more user-friendly."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The price is too high."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
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Microsoft Project Server is ranked 5th in Project Portfolio Management with 55 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Microsoft Project Server is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Project Server is most compared with Microsoft Project, Planisware, Oracle Primavera Portfolio Management, JIRA Portfolio and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Smartsheet and Broadcom Clarity . See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.
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