We performed a comparison between Atlassian Confluence and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."With Confluence, everything is in one place, so it's easy to find documentation."
"Many people enjoy its zero learning-curve."
"It is easy to use."
"It seems highly scalable. There are 500 end users using this solution."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"We have found limiting permissions and history very valuable."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"It has improved my organization by how we release documents, claims, and policies."
"Gves us the ability to create an end-to-end [document] transaction."
"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."
"The product is very stable."
"The ability to tag data, as it seems to be indexed well. It is a good space to manage data, keep track of it, and organize it."
"IBM FileNet has improved our organization with its single collaboration space."
"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"The UX is a little bit all over the place."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"The installation and configuration to start up needs expert level knowledge."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"The new user interface is not easy to set up, so some improvements along these lines would be good."
"I would like to have more governance features with more supervisory layers."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"The application's processing engineer needs to be more advanced."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM FileNet is ranked 5th in Enterprise Content Management with 94 reviews. Atlassian Confluence is rated 8.2, while IBM FileNet is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Alfresco.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.