Atlassian Confluence vs OpenText Documentum comparison

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1,607 views|747 comparisons
90% willing to recommend
OpenText Logo
4,307 views|3,163 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
To learn more, read our detailed Corporate Portals (Enterprise Information Portals) Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the accessibility from different sites for different colleagues and the search option.""The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start.""The most valuable feature of Atlassian Confluence it's very easy to use and there are different options.""I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it.""Pricing is not a problem.""It's extremely intuitive.""It's easy to search for information.""Scalability-wise, I rate the solution a ten out of ten."

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"Two things are excellent in Documentum. One is business process management. The other is its support for metadata.""The most valuable feature is that the documents are kept secure.""The most valuable feature of OpenText Documentum is the versioning.""OpenText Documentum's composition is good. It is convenient and straight out of the box.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.""The stability is very good.""It has reduced the amount of paper documents; reducing time and errors in the process."

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Cons
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations.""The solution is not very user-friendly.""Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it.""It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better.""Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users.""Atlassian Confluence is not really a community-friendly solution.""When we import the data in Confluence from Word or any other document, the formatting is not correct.""Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."

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"It should provide more tools to help clients upgrade solutions based on Webtop.""We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""Sometimes DocBroker cannot see the DocBase.""They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen.""One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    Views
    1,607
    Comparisons
    747
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Comparisons
    Also Known As
    Confluence
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise24%
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Corporate Portals (Enterprise Information Portals)
    March 2024
    Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Atlassian Confluence is rated 8.2, while OpenText Documentum is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zoho Learn, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Adobe Experience Manager.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.